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    Desktop error: Internet explorer cannot display the webpage - Please Help!

    This is a discussion on Desktop error: Internet explorer cannot display the webpage - Please Help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi there, I've been having major problems with my desktop not connecting to the internet, error as above. I've called ...

    1. #1
      mjahenga's Avatar
      mjahenga is offline Sky User Member
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      Desktop error: Internet explorer cannot display the webpage - Please Help!

      Hi there,
      I've been having major problems with my desktop not connecting to the internet, error as above. I've called sky who ensures it's not a router problem because my laptop and iPhone are working fine. I had to reinstall McAfee and then started getting this problem, I've reinstalled IE8 via a stick, but still not joy. I've unplugged all the cables............please help me, I'm hoping it's something silly in my internet settings or something......
      Cheers


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      Re: Desktop error: Internet explorer cannot display the webpage - Please Help!

      What happens if you type
      ping 8.8.8.8
      into a command prompt window? Can you copy/paste the results into the forum? Depending on the result, it might also be useful if you could paste the output of the command 'ipconfig /all' into a command prompt window.

    4. #3
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      Re: Desktop error: Internet explorer cannot display the webpage - Please Help!

      I had to reinstall McAfee and then started getting this problem
      This suggests it may be a software problem.

      Apart from the earlier suggestions, you might also want to try starting in Safe Mode with Networking and see if you can connect to the Internet.

      Are you using wireless?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
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      Re: Desktop error: Internet explorer cannot display the webpage - Please Help!

      Do you have more than one security program installed?

      Uninstall any/all firewall/security programs, turn off windows firewall and reboot computer, then see if you have net access.

      Then either turn on windows security or install a third party security product.

     

     

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