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    Line compatibility issue

    This is a discussion on Line compatibility issue within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have just looked at my Local Exchange details and it reports a line compatibility issue. I am on Sky ...

    1. #1
      geoffwba's Avatar
      geoffwba is offline Sky User Member
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      Line compatibility issue

      I have just looked at my Local Exchange details and it reports a line compatibility issue. I am on Sky Unlimited and current download speeds are around 7100 kbps.
      How do I find out what the problem is? Report attached:
      RAG Code: GGEC
      Fixed: 1Mbps and 2Mbps available
      RA ADSL: 512kbps and 256kbps available
      Exch Info: Exchange ADSL enabled
      Line Info: Compatibility issue found. This could be several things eg. existing ADSL connection, pending ADSL order on line, ISDN, DACS, TPON, LLU, some alarm systems.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
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      Re: Line compatibility issue

      Quote Originally Posted by geoffwba View Post
      eg. existing ADSL connection...
      That'd be my guess...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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