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    Sky automatic upgrade - contract clarification

    This is a discussion on Sky automatic upgrade - contract clarification within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I am currently on sky broadband everyday LITE. Have been with SKY for over 3 years. I have slightly ...

    1. #1
      negs's Avatar
      negs is offline Sky User Member
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      Sky automatic upgrade - contract clarification

      Hi,

      I am currently on sky broadband everyday LITE. Have been with SKY for over 3 years.

      I have slightly gone once over usage allowance once last month and hence asking this question. I called up sky but was confused by their reply,
      My query i as below
      If sky automatically upgrade me to their unlimited package due to me going above my 2gb allowance again would that mean a new automatic 12 month contract for me ?

      Can anybody clarify please ?
      Thanks,
      Negs


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    3. #2
      gymno's Avatar
      gymno Guest
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      Re: Sky automatic upgrade - contract clarification

      hi negs. unless it's recently changed, you'd be on unlimited for 1 month & then you can switch back to lite. if i remember some old posts correctly, sky will let you do this a few times before insisting on a more long term spell on unlimited.

    4. #3
      negs's Avatar
      negs is offline Sky User Member
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      Router: D-Link DSL-2640S
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      Re: Sky automatic upgrade - contract clarification

      Thanks for your reply.

      So my understanding is that i will not be tied into a new contract.

      I was thinking to call SKY to upgrade me to unlimited but they were saying that this would mean a new 12 months contract.

      So i would be better off SKY automatically upgrade me to unlimited.

      I would really appreciate if somebody can confirm my understanding?

      Thanks,
      Negs

    5. #4
      gymno's Avatar
      gymno Guest
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      Re: Sky automatic upgrade - contract clarification

      yeah thats how i understand it. if THEY pass you onto unlimited due to going over your lite limit, theres no new 12 month contract & you can flip around monthly. i may even have read that on skys own website somewhere.

     

     

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