Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 8 of 8

    Streaming video at night, is it me?

    This is a discussion on Streaming video at night, is it me? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, I use have Sky unlimited broadband and my download speed is 1.1MBps - 8.8Mbps, however I'm having some ...

    1. #1
      Carnagerover's Avatar
      Carnagerover is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Jan 2010
      Posts
      46
      Thanks
      11
      Thanked 0 Times in 0 Posts

      Question Streaming video at night, is it me?

      Hi all,

      I use have Sky unlimited broadband and my download speed is 1.1MBps - 8.8Mbps, however I'm having some streaming problems. When I watch Sky Go at night mostly with football on the Xbox 360 I get various picture quality from good to terrible, yesterday I signed up for Netflix and in the day HD streaming was working however last night it wasn't able to maintain HD and was fluctuating. I realise that performance degrades when alot of users are online at peak hours but here is why I don't think it is me.

      I have a Asus N56U router which is just about as fast as it gets that I use with sky, it's a great router and all my devices including my 360 have full wireless signals. When I wasn't able to stream at HD speed last night I set a download going on my PC which is also wireless and my speed was maintained at 1.1MBps and I also tested my ping which was 29ms which is what it normally is. Does that rule me out or is there something I am missing?


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Streaming video at night, is it me?

      Don't stream/game over WiFi - you're asking for trouble. Use Ethernet whenever possible as anything can affect WiFi and it will always be out of your control
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Carnagerover's Avatar
      Carnagerover is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Jan 2010
      Posts
      46
      Thanks
      11
      Thanked 0 Times in 0 Posts

      Re: Streaming video at night, is it me?

      Quote Originally Posted by IWasNotTheEnemy View Post
      Don't stream/game over WiFi - you're asking for trouble. Use Ethernet whenever possible as anything can affect WiFi and it will always be out of your control
      I know what your saying but both my PC and 360 are in my bedroom where Ethernet is not possible.

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Streaming video at night, is it me?

      Might be worth changing WiFi channel and see if that helps. Download InSSIDer and let that have a look:

      Download inSSIDer and Discover the Wi-Fi Networks Around You | | MetaGeekMetaGeek
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      timc's Avatar
      timc is offline Sky User Member
      Exchange: Hadleigh, Essex
      Broadband ISP: BT Infinity
      Router: Billion 7800N
      Sky TV: Sky+HD box
      Join Date
      May 2011
      Location
      Hadleigh,Essex
      Posts
      299
      Thanks
      3
      Thanked 21 Times in 21 Posts

      Re: Streaming video at night, is it me?

      Quote Originally Posted by Carnagerover View Post
      I know what your saying but both my PC and 360 are in my bedroom where Ethernet is not possible.
      Could be worth looking into HomePlugs , giving you ethernet over the mains. Works very well indeed.

    7. #6
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2007
      Location
      Wirral
      Posts
      1,692
      Thanks
      12
      Thanked 52 Times in 50 Posts

      Re: Streaming video at night, is it me?

      True HD streaming requires a bandwidth of over 2 MB/sec so at 1 MB/sec you are only in the SD streaming range. Are you really achieving a range of 1 - 8 MB/sec? That seems so variable that it might be worth looking at your set up. Have you tried testing your line stats from the master socket http://www.skyuser.co.uk/forum/view-routerstats.html Might be worth posting the results and seeing if anyone can help. Homeplugs could provide a more reliable connection but suffer the same loss of speed as WiFi does.

    8. #7
      Carnagerover's Avatar
      Carnagerover is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Jan 2010
      Posts
      46
      Thanks
      11
      Thanked 0 Times in 0 Posts

      Re: Streaming video at night, is it me?

      Thanks for the replies,

      I will look into InSSIDer and see if I am on the best channel, however I can stream full BD rips from my wifi PC to my boxee box no problem, when I transfer films from my wifi PC to my wired NAS drive I get just under 8MBps so I don't think the problem lies with my wifi, the Asus N56U has great wifi.

      I am trying to stream Netflix HD content which only requires 5Mbps which is 0.6MBs. I will plug the 360 into the router direct and see if that changes anything to rule out the wifi.

      I ran a speedtest;



      I have a filtered faceplate on my phoneline and my 1.1MBps linerate is as good as it gets and still performs 100% stable, never drops the line.

      I also moved the wireless channel as there were others using 1 like myself.
      Last edited by Carnagerover; 10-01-12 at 04:50 PM.

    9. #8
      Carnagerover's Avatar
      Carnagerover is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Jan 2010
      Posts
      46
      Thanks
      11
      Thanked 0 Times in 0 Posts

      Re: Streaming video at night, is it me?

      Last night my streaming was better worked great in HD till around 11pm then started to lose the HD ability. I noticed that sky were upgrading there bandwidth by adding fibre in there backbone or some other such suchness so that would be ideal if that means you don't lose speed at peak times.

      It's still weird though that I can hold 1.1MBs at peak times but my streaming ability weakens at night which makes me think that it might still not actually be me.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION