Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Switch from BT, connection type changed to MER and speed changed, normal??

    This is a discussion on Switch from BT, connection type changed to MER and speed changed, normal?? within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi there guys, i had sky broadband from some time, totally happy with it... i was on a BT phone ...

    1. #1
      gabrio.linari's Avatar
      gabrio.linari is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: none
      Join Date
      Jul 2011
      Posts
      103
      Thanks
      6
      Thanked 0 Times in 0 Posts

      Switch from BT, connection type changed to MER and speed changed, normal??

      hi there guys,

      i had sky broadband from some time, totally happy with it... i was on a BT phone line until today, download speed has been always great, connected at approx 19500 kbps and upload 1065 kbps..

      now, i switched phone line to sky and today they did the move, i noticed something different, network mode is now MER, VCI is 40 and download speed dropped to 18538 kbps though upload improved to 1168 kbps

      overall the line feels the same, ping etc etc, but i was wondering, is it normal and why they changed network mode? always had PPPoE/A with my adsl these past few years..

      i know is a small thing but when you get used to such high speed, losing 1mbit feels weird hehe

      many thanks
      Gabrio


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Switch from BT, connection type changed to MER and speed changed, normal??

      Sky are moving to MER at present, so nothing to worry about there. Also, drops in speed between providers are normal as different exchange gear is in use as well as different modems

      It all sounds fine to me
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      gabrio.linari's Avatar
      gabrio.linari is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: none
      Join Date
      Jul 2011
      Posts
      103
      Thanks
      6
      Thanked 0 Times in 0 Posts

      Re: Switch from BT, connection type changed to MER and speed changed, normal??

      well, thanks for the info, i thought it was the same equipment down at the central. then its a complete different setup with different hardware most likely.

      phoned sky support and they said that there's no space for futher speed increase otherwise line may become instable...

      peace...

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Switch from BT, connection type changed to MER and speed changed, normal??

      phoned sky support and they said that there's no space for futher speed increase otherwise line may become instable...
      Sky use a default noise margin of 7db, there is a good chance your margin with BT was a bit lower, allowing more speed. At the top end of the speed range, as you are, even 1db can make a big difference.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      gabrio.linari's Avatar
      gabrio.linari is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: none
      Join Date
      Jul 2011
      Posts
      103
      Thanks
      6
      Thanked 0 Times in 0 Posts

      Re: Switch from BT, connection type changed to MER and speed changed, normal??

      actually, the noise margin is exactly the same as with BT's..... these are the parameters

      thanks
      gabrio
      Attached Thumbnails Attached Thumbnails Switch from BT, connection type changed to MER and speed changed, normal??-sky-broadband-router-router-statistics.png  

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION