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    SkyBB - websites + connecting to server issues

    This is a discussion on SkyBB - websites + connecting to server issues within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey Sky users, I have been with sky for around a year now and have had no problem with the ...

    1. #1
      wiggles2012's Avatar
      wiggles2012 is offline Sky User Member
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      SkyBB - websites + connecting to server issues

      Hey Sky users,

      I have been with sky for around a year now and have had no problem with the service until this afternoon. The performance & speeds from my router SAGEM F@ST 2504 have been strange for the last week but today i am having issues even accessing sites such as twitter.com. (timeout)

      Now i am wondering if this is an DNS issue from SKY as i have tried everything in my power to resolve this issue?

      I even have issues connecting to anything related to RIFT(Game) - Trion Worlds servers - Websites etc...

      Steps i have took to fix this issue:

      - Flushed DNS
      - Checked Multiple devices- Laptops / Desktops / Smartphone
      - Updated Router
      - Cleared browser Cache
      - Contacted Sky - Do not get me started on support they provide.

      Now its not the end of the world atm but having issues accessing select websites is a problem for me & the load times of sites such as Showbiz, entertainment and media news - Digital Spy for example is terrible.

      Kind Regards,
      Matthew





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    3. #2
      Sky eService Team's Avatar
      Sky eService Team is offline Sky Team
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      Re: SkyBB - websites + connecting to server issues

      Hi wiggles2012,

      We did have an issue yesterday evening with customers being able to access certain websites, is this still a problem for you today?
      Sky eService Team

      Sky Help Centre http://www.sky.com/help
      My Sky and Sky iD https://mysky.sky.com

     

     

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