Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Line speeds have dropped

    This is a discussion on Line speeds have dropped within the Sky Broadband help forums, part of the Sky Broadband help and support category; My router usually syncs about 11/12mb i got a letter through a few days ago saying i was being moved ...

    1. #1
      Haggistech's Avatar
      Haggistech is offline Sky User Member
      Exchange: Alloa
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Mar 2010
      Posts
      38
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Line speeds have dropped

      My router usually syncs about 11/12mb

      i got a letter through a few days ago saying i was being moved to a new network (LLU) on 11th January so not sure if that has something to do with it

      here are my stats



      nothing has changed since the router was plugged in about 2 years ago


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Line speeds have dropped

      Your upstream noise margin looks a bit low and your downstream high. Try resyncing your router by switching the power off for a minute then on again. Repost your stats.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      Haggistech's Avatar
      Haggistech is offline Sky User Member
      Exchange: Alloa
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Mar 2010
      Posts
      38
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Line speeds have dropped

      down to 6.7mb


    5. #4
      Haggistech's Avatar
      Haggistech is offline Sky User Member
      Exchange: Alloa
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Mar 2010
      Posts
      38
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Line speeds have dropped

      phoned sky lovely person on the phone

      lines now at 10.2mb again

      and been asked to leave it plugged into test socket for 14 days

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Line speeds have dropped

      It looks like your line has had a problem and DLM has kicked in. The Sky help has configured it manually and restarted DLM. Is your downstream noise margin still low? If it is, try another filter and check that everything you have connected to the phone line is running through a filter.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION