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    Incredibly slow speeds

    This is a discussion on Incredibly slow speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Fair comment Tom, but the OP has a solid faceplate in the photo. Assuming that this is the master socket, ...

    1. #11
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      Re: Incredibly slow speeds

      Fair comment Tom, but the OP has a solid faceplate in the photo. Assuming that this is the master socket, a filtered faceplate will require that this is replaced with an NTE5 socket as well.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms


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    3. #12
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      Re: Incredibly slow speeds

      Yes the T indicates that this is the master socket, quite an old one by the look of it. It really should be replaced with an NTE5 which would allow a filtered faceplate to be fitted.

      I still await the stats

      TomD


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      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
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      Re: Incredibly slow speeds



      It this what you want?

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      Re: Incredibly slow speeds

      Not much improvement really, how is your normal phone, any noise?

      Sorry, I have just noticed this bit
      By the way, ever since we got a new phone, although it hasn't affected the speed, the router only connects when the phone is unplugged
      If the phone is plugged into a filter this indicates there is a fault on your line. You should call Sky or your phone rental provider and report a fault on your line.
      Last edited by Isitme; 04-12-11 at 09:18 PM. Reason: added info.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
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      Re: Incredibly slow speeds

      Basically there's a splitter, which comes out of the master socket and separates the phone wire with the wire connecting to the router. Isn't that what it's supposed to be?

      And thanks for the help by the way. I'll get to it contacting Sky

     

     
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