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    Cant Port Forward f@st2504n!

    This is a discussion on Cant Port Forward f@st2504n! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All, I have seen a few other recent posts on this issue but there does not appear to be ...

    1. #1
      rmglynn's Avatar
      rmglynn is offline Sky User Member
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      Cant Port Forward f@st2504n!

      Hi All,

      I have seen a few other recent posts on this issue but there does not appear to be a resolution. I have just moved house and had a new Sky BB line set up and I cannot forward ports.

      Here's my details:

      System Details
      Manufacturer Sagemcom
      Model Number F@ST2504n
      Firmware Version 5.23.1a4N
      ADSL Firmware Version A2pD030n.d23b

      I'm reasonably proficient with these things and ordinarily setting up port forwarding would be a 10 minute job. I tried opening an individual port (55449) and all ports, each of which were tested internally and externally to my network with both port checking sites and mobile broadband. However, I spent 4hrs last night trying to forward ports with no success. Each check returned a 'port closed/blocked' message.

      Please see the my firewall rules:

      Outbound Services
      # Enable Service Name Action LAN Users WAN Servers Log
      1 Any(TCP) ALLOW always 0.0.0.0 (1:65535) 0.0.0.0 (1:65535) Never
      2 Torrent ALLOW always 0.0.0.0 (1:65535) 0.0.0.0 (55449:55449) Never
      Default Yes Any ALLOW always Any Any Never

      Inbound Services
      # Enable Service Name Action LAN Server IP address WAN Users Log
      1 Torrent ALLOW always 192.168.1.1 (55449:55449) 0.0.0.0 (1:65535) Never
      2 Any(ALL) ALLOW always 192.168.1.1 (1:65535) 0.0.0.0 (1:65535) Never
      Default Yes Any BLOCK always Any Any Never

      I'm running Macbook Pro / Windows 7 and a ReadyNAS Duo. I usually use Transmission (torrent client) on the readynas which is hardwired to the router with a fixed IP of 192.168.1.65. When uploading torrents to Transmission it cannot see any seeders or peers and torrents do not start. When uploading torrents to utorrent/transmission on W7 or my Mac, they initially start up, but then quickly slow down to 1 or 2 kbps, peaking at c40kbps every few minutes.

      I have also tried adding my readynas as the default DMZ server, this also has not worked.

      Following all setting changes I rebooted all related devices to force the changes.

      Really frustrated as I was with Sky BB a few years back and it was a great experience and was easy to set up port forwarding.

      It just seems like no matter what settings I put in the router it ignores them and all ports remain shut!

      Can anyone help please?
      Attached Thumbnails Attached Thumbnails Cant Port Forward f@st2504n!-screen-shot-2011-11-16-07.37.28.jpg  


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    3. #2
      Scubbie's Avatar
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      Re: Cant Port Forward f@st2504n!

      I am a little puzzled as to why you need to open ports for Torrents?

      Using uPnP I haven't need to do this for a very long time with a variety of routers. Admittedly this has been on the PC platform.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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    5. #3
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      Re: Cant Port Forward f@st2504n!

      Have you changed the default address of the router?

      I use uTorrent and have never needed to open ports.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    7. #4
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      Re: Cant Port Forward f@st2504n!

      Thank you for the speedy responses guys, I'll address each question separately.

      Quote Originally Posted by Scubbie View Post
      I am a little puzzled as to why you need to open ports for Torrents?

      Using uPnP I haven't need to do this for a very long time with a variety of routers. Admittedly this has been on the PC platform.
      As the torrents wern't working I tested the port via each of the torrent clients, as they have a 'test connection' button. Each returned a 'port blocked' blocked message for the random port that was assigned to each client. I then changed this a number of times and each test retuned as blocked port.

      Based on this I figured that I would need to open specified ports as uPnP was enabled and I wasn't getting a connection out. Do you think there is something else I could try?


      Quote Originally Posted by Isitme View Post
      Have you changed the default address of the router?

      I use uTorrent and have never needed to open ports.
      Yes I have changed the default IP range of the router from:

      192.168.0.1

      To

      192.168.1.1

      This was due to my home network previously been on a BT home hub who's default range is the latter address provided. For ease of everything just working and not having to change each device I have I changed the range.

      Do you think this could be the route cause of the issue? More than happy to change all devices if it allows me to download torrents!

      Thank you both for your responses.

    8. #5
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      Re: Cant Port Forward f@st2504n!

      In that case you might have to change the addresses here from the router address-
      1 Torrent ALLOW always 192.168.1.1 (55449:55449) 0.0.0.0 (1:65535) Never
      2 Any(ALL) ALLOW always 192.168.1.1 (1:65535) 0.0.0.0 (1:65535) Never
      To the address of your server and or your NAS.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #6
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      Re: Cant Port Forward f@st2504n!

      Great thanks I'll give that a try when I get home.

      I'll let you know the result.

    10. #7
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      Re: Cant Port Forward f@st2504n!

      Ok so tried changing the IP to the NAS IP (.65) and no joy, but then again when I checked I had the forwarding set to any IP and I had also specified my NAS (.65) as the DMZ gateway. So back to square one unfortunately.

      Back onto the subject of uPnP, I check the table and it it has all the ports my devices are trying to use .5 is my mac and .65 is my NAS.

      UPnP Portmap Table
      Active Protocol Int. Port Ext. Port IP Address
      Active UDP 5353 5354 192.168.1.3
      Active UDP 4500 4501 192.168.1.3
      Active TCP 6231 62318 192.168.1.65
      Active UDP 62318 62318 192.168.1.5


      The NAS won't see any seeds / peers or start the torrents. The Mac starts them but is wowefully slow as previously mentioned.

      Both are using the transmission client. I have also tried uTorrent (on the mac), but they won't even start, returning 'error: Permission denied' for each torrent. I have also used the 'BitTorrent' client built into the NAS (Readynas duo) and this behaves the same way as transmission on the NAS.

      Further to this I have check if the port 62318 is accessible and it is showing as closed:



      So frustrating! Any help anyone can offer would be gladly appreciated!!

      Failing a resolution, is the only other option to purchase another non-Sky router?
      Last edited by rmglynn; 16-11-11 at 10:09 PM.

    11. #8
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      Re: Cant Port Forward f@st2504n!

      Hi All,

      Quick update. Full factory reset resolved.

      Thanks for everyone's responses.

    12. #9
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      Re: Cant Port Forward f@st2504n!

      Good to hear. I guess the the NVM had become corrupted.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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