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    India Just Slashed my Speed

    This is a discussion on India Just Slashed my Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just finished the ten day DLM with these stats: Connection Speed: 67602 Line Attenuation: 47.5.6 Noise: 7.5.7 This gave a ...

    1. #1
      mandcet's Avatar
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      India Just Slashed my Speed

      Just finished the ten day DLM with these stats:

      Connection Speed: 6760\412
      Line Attenuation: 47.5\28.6
      Noise: 7.5\13.7

      This gave a download speed of 5.8 mbs, upload 345kbs.

      Got on the phone to Sky, got the Indian call centre. I asked for an increase in upload speed, adjustments were made, and I now have the following stats:

      Connection Speed; 4608\864
      Line Attenuation: 44.5\28.5
      Noise: 13.1\12

      Download speed now 4.2 mbs. Up .737 kbs.

      How has my noise margin down gone from 7.5 to 13? Have they put me on a different line? I keep calling Sky but keep getting the Indian call centre. I hope I'm not on a black list and unable to get through to the UK call centre.


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    3. #2
      Isitme's Avatar
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      Re: India Just Slashed my Speed

      How has my noise margin down gone from 7.5 to 13?
      Its not gone down, its gone up, which accounts for your lower speed. To be honest there was little room for improvement with your original stats and whoever tried to improve them made a mess of it. You could try switching the power to the router off for a minute, then back on again, that may increase your speed.

      If it doesn't, call this evening and you may get through to a UK centre. If you are lucky you will get someone who is able to return you to your original figures.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
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      Re: India Just Slashed my Speed

      Just spoken to the UK call centre. Reset everything and starting a new 10 day DLM. Stats now;

      6717\861
      47.0\28.4
      7.1\12.2

      Getting speeds of 5781\732 with which I'm happy.

      Isitme, I know its gone up, maybe I should have wrote 'How has my noise down margin gone up from 7.5 to 13.

    5. #4
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      Re: India Just Slashed my Speed

      Isitme, I know its gone up, maybe I should have wrote 'How has my noise down margin gone up from 7.5 to 13.
      Sorry, I misread your post. Glad your fixed.



      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: India Just Slashed my Speed

      The profile they put you on 4608/864 was a good profile to be honest

      Because the ping times are low! Meaning gaming never lags and hosting is brilliant online.

      14ms to opendns on that profile, sky's so called gaming profile is 30ms+ to opendns.

      If you do not download much its a perfect profile for gaming and hosting, upload is good and download is enough for gaming

    7. #6
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      Re: India Just Slashed my Speed

      I am switching to virgin in a few weeks so I will not be on sky anymore but being a sky customer for a few years I can tell you the best profile for gaming is 4608/864.

      Every profile was poor for gaming except that one, its the only one that has no max delays, no error correction.

      If you do not do much gaming and download a lot its not for you or if you have multiple users online at the same time, but for gaming and a bit of downloading its the best on sky

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      Re: India Just Slashed my Speed

      I'm not a gamer and I'm happy with the 5781\732 the new DLM has started on.

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      Re: India Just Slashed my Speed

      Quote Originally Posted by boothy_08 View Post
      I am switching to virgin in a few weeks so I will not be on sky anymore but being a sky customer for a few years I can tell you the best profile for gaming is 4608/864.

      Every profile was poor for gaming except that one, its the only one that has no max delays, no error correction.

      If you do not do much gaming and download a lot its not for you or if you have multiple users online at the same time, but for gaming and a bit of downloading its the best on sky
      Delays were 8ms, the lowest Sky offer
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #9
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      Re: India Just Slashed my Speed

      Quote Originally Posted by boothy_08 View Post
      Every profile was poor for gaming except that one, its the only one that has no max delays, no error correction.
      Unless you were inadvertently put on fastpath, that is not the case.

    11. #10
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      Re: India Just Slashed my Speed

      4608/864kbps on
      ADSL2+: 8ms down 0ms up delays
      G.DMT: 0/0 ms delays

     

     
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