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    Some websites not loading or timing out

    This is a discussion on Some websites not loading or timing out within the Sky Broadband help forums, part of the Sky Broadband help and support category; I usually use this website to check if a site is down: Down For Everyone Or Just Me -> Check ...

    1. #31
      Alan b's Avatar
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      Re: Some websites not loading or timing out

      I usually use this website to check if a site is down:

      Down For Everyone Or Just Me -> Check if your website is down or up?

      Of course if that site is down or you can't access it then it will not work but I have never known it to be down when I need to use it.


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    3. #32
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      Re: Some websites not loading or timing out

      Would passing your connection through a Proxy Server work?

      I appreciate that it might be inconvenient, but it would allow you to work whilst this issue is being tackled.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #33
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      Re: Some websites not loading or timing out

      Quote Originally Posted by Scubbie View Post
      Would passing your connection through a Proxy Server work?

      I appreciate that it might be inconvenient, but it would allow you to work whilst this issue is being tackled.
      excellent idea, I've just set this up and it seems to work. privatetunnel VPN have a 7 day, 100Mb free trial so you this might work as a temporary workaround for some

      1. go to OpenVPN - Open Source VPN
      2. click on the link: "Private tunnel to the internet, try it for free" which takes you to the private tunnel website
      3. Sign up - just needs an email address, no credit card details etc.
      4. activate via the mail and download and install the windows or mac client as directed.
      5. once installed. there will be an icon in the system tray (or dock for mac) called OpenVPN connect. When connected this routes internet traffic via the private tunnel servers and all sites should now work (not sure about location restricted sites such as iplayer)
      I suggest leaving the software in the disconnected mode for most of the time and only when you hit a site that doesn't work do you switch it on to route your internet traffic away from sky. This way hopefully that 100Mb limit will take longer to breach (or you could always sign up with a different email address!)

      hope that helps someone

    5. The Following User Says Thank You to gcatterall For This Useful Post:

      Keiko315 (30-10-11)

    6. #34
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      Re: Some websites not loading or timing out

      Back up and running in Enfield this morning. Happy days

    7. #35
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      Re: Some websites not loading or timing out

      And in north holloway too. About time too!

    8. #36
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      Re: Some websites not loading or timing out

      Everything seems to be working in the Halifax area too...finally.

      Big thanks to gcatterall for the temporary workaround - worked a treat!

    9. #37
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      Re: Some websites not loading or timing out

      Quote Originally Posted by abzsky View Post
      Is day 4 of problems in Islington area
      Yes, I am in Holloway/Islington too.

      But all seems fixed now!

      What is one supposed to do when they call Sky tech support and they don't have a clue about any of the problems or any willingness to investigate? I am quite IT savvy but they simply could not escalate this issue as they seemed to lack nearly any understanding themselves beyond resetting browsers and disabling firewalls. In all it was quite a poor customer experience. I have already cancelled Sky TV... broadband could be next.

    10. #38
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      Re: Some websites not loading or timing out


      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    11. #39
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      Re: Some websites not loading or timing out

      I've got exactly the same problem as the posters in this thread had a couple of months ago but with only one specific site as far as I can tell. The site is RolePlay onLine! Welcome to RPoL and my laptop can access it when I'm at work (and on my work network) but not when I'm at home and on my Sky Broadband.

      Does anyone have any suggestions as I'm totally stumped as to what to do?

    12. #40
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      Re: Some websites not loading or timing out

      Quote Originally Posted by Mahatatain View Post
      I've got exactly the same problem as the posters in this thread had a couple of months ago but with only one specific site as far as I can tell. The site is RolePlay onLine! Welcome to RPoL and my laptop can access it when I'm at work (and on my work network) but not when I'm at home and on my Sky Broadband.

      Does anyone have any suggestions as I'm totally stumped as to what to do?
      Working for me on Sky BB Unlimited.

      RPoL is one of the oldest play-by-post roleplaying communities on the web, providing free membership for anyone to host and participate in any game system or communal story line.

      Possible firewall issue at home?




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