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    My Router Statistics show a 13222 kbps connection speed but it's slow?

    This is a discussion on My Router Statistics show a 13222 kbps connection speed but it's slow? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have had 12-13Mbs connection for well over a year now, at the weekend I tried to watch Iplayer HD ...

    1. #1
      JAD30's Avatar
      JAD30 is offline Sky User Member
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      Question My Router Statistics show a 13222 kbps connection speed but it's slow?

      I have had 12-13Mbs connection for well over a year now, at the weekend I tried to watch Iplayer HD on the PS3 and was getting a lot of buffering problems. I had to switch to SD which is better but still getting the same problem here and there. So I have done a number of speed tests thorough out the day on 2 PC's and I'm only getting 1-2 Mbs ? I used to get download speeds of at lest 10-11 Mbs. Steam has become unusable at this speed.

      My Router Statistics show a 13222 kbps connection so what is going on?

      I have not reset my sky router (D_Link), I have change my Ethernet cable but same problem. I have only been having this problem for the last week.

      Any ideas?


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      Re: My Router Statistics show a 13222 kbps connection speed but it's slow?

      Occasionally it is necessary to reset your router.

      Power it off for a few seconds and check the stats once it is back up again.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Re: My Router Statistics show a 13222 kbps connection speed but it's slow?

      Post your stats, if the noise margin is very low, you may be getting a lot of errors.

      I am assuming that your wireless is either secured by at least WPA or that it is switched off.

      Could you please also disconnect everything you have connected except one PC, boot into Safe Mode with Networking and do a speedtest here - http://www.skyuser.co.uk/speedtester/ and report back.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #4
      JAD30's Avatar
      JAD30 is offline Sky User Member
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      Re: My Router Statistics show a 13222 kbps connection speed but it's slow?

      The reset of the router was the answer. my braodband speeds is back to normal. Thanks for your help.

     

     

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