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    Sky Broadband - laptop can't connect to net but shows excellent wireless strength!!

    This is a discussion on Sky Broadband - laptop can't connect to net but shows excellent wireless strength!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; yep this is all to common, most of the time one is activated and the other gets activated at a ...

    1. #11
      imdag2's Avatar
      imdag2 is offline Sky User Member
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      Re: Sky Broadband - laptop can't connect to net but shows excellent wireless strength

      yep this is all to common, most of the time one is activated and the other gets activated at a later date.
      iv had sky broadband and tv for ages, and last month i renewed everything (tv,internet) as well as order sky talk unlimited and line rental. sky were quick at renewing my internet and tv (they get to lock me down for 12month) but i am still awaiting the sky talk and rental activation, i ordered it on 11/09/11....now its 26/10/11 literally a month and a half later, and i still have not been given an activation date.

      so its just a waiting game now.

      FTTC Connection: download:40,000. upload:10,000. 5ms ping
      ADSL Speed:
      Connection Speed 18013 kbps 1087 kbps 16db 7db attenuation7db 7db noise
      Download: 15351 Kbit/s
      Upload : 957 kbit/s
      Connects : 2891 conn/min Ping: 19 ms


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    3. #12
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      Scubbie is offline Sky User Moderator
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      Re: Sky Broadband - laptop can't connect to net but shows excellent wireless strength

      @imdag2: If you've waited over a month for an installation date, then something is wrong.

      Call Sky and chase things up. It is possible that the order may have been cancelled in error.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #13
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      imdag2 is offline Sky User Member
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      Re: Sky Broadband - laptop can't connect to net but shows excellent wireless strength

      Quote Originally Posted by Scubbie View Post
      @imdag2: If you've waited over a month for an installation date, then something is wrong.

      Call Sky and chase things up. It is possible that the order may have been cancelled in error.
      i have called sky, they said it is to do with bt, and on mysky it states "we are currently processing your order"

      FTTC Connection: download:40,000. upload:10,000. 5ms ping
      ADSL Speed:
      Connection Speed 18013 kbps 1087 kbps 16db 7db attenuation7db 7db noise
      Download: 15351 Kbit/s
      Upload : 957 kbit/s
      Connects : 2891 conn/min Ping: 19 ms

    5. #14
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      Re: Sky Broadband - laptop can't connect to net but shows excellent wireless strength

      Sky charges for the privelidge of calling them to sort out their problems!
      If you have Sky Talk a call to any of the Sky Help lines is free

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
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      Re: Sky Broadband - laptop can't connect to net but shows excellent wireless strength

      Yep, that was it. My broadband was activated today - 9 days after my telephone.

      Sorted now!

      Cheers

     

     
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