This is a discussion on What Next??? within the Sky Broadband help forums, part of the Sky Broadband help and support category; As per my previous thread http://www.skyuser.co.uk/forum/sky-b...-told-sky.html I had my sky bb cancelled on the 5th prior to activation, when i ...
- 12-10-11, 07:11 PM #1
As per my previous thread
Was told by sky
I had my sky bb cancelled on the 5th prior to activation, when i ordered on the 4th i was given the activation date of the 12th. Can anyone tell me why my line now has a tag on it saying i have an active bb line with sky despite me cancelling before the activation. How long am i likely to wait until this is off my line.
is there anything else i can do.
According to another isp there have been no requests from sky to cancel the line (as it would show) even though my account has been cancelled on the sky system.
- 13-10-11, 04:12 PM #2
Re: What Next???
Call Sky and ask them for your MAC. See what they say.