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    Sky TV Subscriber upgrading to Sky BB

    This is a discussion on Sky TV Subscriber upgrading to Sky BB within the Sky Broadband help forums, part of the Sky Broadband help and support category; Currently we have Sky TV with all subscriptions plus Multiroom. Our household has 2 BT lines, 1 of which has ...

    1. #1
      thegame2001's Avatar
      thegame2001 is offline Sky User Member
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      Sky TV Subscriber upgrading to Sky BB

      Currently we have Sky TV with all subscriptions plus Multiroom. Our household has 2 BT lines, 1 of which has both the Sky boxes connected to it and the other is my own line that I use for the Internet as it's in the same room as my PC.

      The question i have is: if I upgraded my Sky package to goto Sky Broadband Unlimited does it necessarily need to run off the same phone line as Sky or could be be run from the 2nd line? I would then be able to benifit from Anytime+ from the Sky HD box which is also in the pc room.

      Cheers


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    3. #2
      Isitme's Avatar
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      Re: Sky TV Subscriber upgrading to Sky BB

      You are aware that to get broadband Sky now require you to take their phone rental? This would mean you would have to change one of your lines and I can't see why you can't choose which line you want to transfer. You could always tell them one of the lines is a business line and can't be changed.

      TomD


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    4. #3
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      Re: Sky TV Subscriber upgrading to Sky BB

      Quote Originally Posted by Isitme View Post
      You are aware that to get broadband Sky now require you to take their phone rental? This would mean you would have to change one of your lines and I can't see why you can't choose which line you want to transfer. You could always tell them one of the lines is a business line and can't be changed.
      Yeah having Sky's line rental is fine and is also cheaper if you have a Sky TV package which is another reason I'd prefer to upgrade a current Sky package.
      I'm just concerned that I wouldn't have the choice in which BT line they upgrade etc.

    5. #4
      Isitme's Avatar
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      Re: Sky TV Subscriber upgrading to Sky BB

      Do you really need 2 lines? If you don't, cancel one of them.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

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      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Sky TV Subscriber upgrading to Sky BB

      If you use the Internet & 2nd telephone line for business purposes, please remember that Sky Broadband is a domestic product and as such does not have the same guaranteed levels of service.

      You may want to consider this when arranging things.

      As for choosing which line you have your broadband on, there should be no reason why you can specify which line should be used.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #6
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      Re: Sky TV Subscriber upgrading to Sky BB

      Typically, in a modern scenario, Sky require your internet connection to be linked to the landline telephone number they have against your account - if they don't have one against your subscription, perhaps they can activate it on your chosen line.

     

     

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