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    Internet keeps dropping connection, please help!

    This is a discussion on Internet keeps dropping connection, please help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just a quick update for all. After everything that was done my internet was still cutting off when the phone ...

    1. #241
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      mjstokes85 is offline Sky User Member
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      Re: Internet keeps dropping connection, please help!

      Just a quick update for all. After everything that was done my internet was still cutting off when the phone rang, but not every time, and would randomly cut out at other times too. Tomorrow morning BT are coming to install Infinity which should give me a nice 36MB connection. Hopefully then end of this saga is in sight.


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    3. #242
      mjstokes85's Avatar
      mjstokes85 is offline Sky User Member
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      Re: Internet keeps dropping connection, please help!

      Just a final update, BT ****** my infinity order up, and so actually came yesterday to install it. Anyway these are my speeds, can't quite believe it after all that had gone on!

      Last edited by Scubbie; 29-03-12 at 07:54 PM. Reason: Removed swear word

    4. #243
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      Scubbie is offline Sky User Moderator
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      Re: Internet keeps dropping connection, please help!

      That is quite a bit of an improvement over what you had.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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