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    Is slow broadband upon activation normal?

    This is a discussion on Is slow broadband upon activation normal? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello one and all! I have been with Sky for two years now and have recently moved into a new ...

    1. #1
      Ryster's Avatar
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      Is slow broadband upon activation normal?

      Hello one and all!

      I have been with Sky for two years now and have recently moved into a new house.
      Finally after 2 weeks my broadband was activated today, but its painfully slow!

      I couldnt for the life of me remember if at my old house, upon activation, the internet was just as slow.

      I have optimised TCPs and got myself upto 2mb, but Im wondering is the next few weeks going to be like a testing period, after which my broadband will be wacked up to the full amount the line can handle? Or is this it?!

      Thanks in advance for your help, I have attached some stats for people to have a look at. Activation only occured at 9am.





      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 3 3 0 0 0 00:00:00
      LAN 100M/Full 11499 0 0 73 0 07:41:28
      WLAN 11M/54M 314462 229063 0 13935 1010 07:41:16
      ADSL Link Downstream Upstream
      Connection Speed 4096 kbps 512 kbps
      Line Attenuation 25 db 13 db
      Noise Margin 20 db 14 db


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Is slow broadband upon activation normal?

      You are currently on the starting speeds, so don't worry.

      Once DLM kicks in, you should gradually build up to a connection speed of between 16-18Mb according to the tool on this site. Although it does say up to 24mb, experience teaches me that a max of 18mb is more likely.

      SkyUser - Potential ADSL2 Line Speed Checker & Calculator

      What Is DLM? Everything you need to know.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      Ryster's Avatar
      Ryster is offline Sky User Member
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      Re: Is slow broadband upon activation normal?

      Thanks for the quick response!

      I did think it would gradually speed up, so thank you for answering my questions.

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Is slow broadband upon activation normal?

      It's on your welcome letter, if you read it
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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