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    Unable to log onto sky.com

    This is a discussion on Unable to log onto sky.com within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I'm in Cardiff and can get onto sky.com but every time i try to sign into my email it ...

    1. #1
      Bigman1974's Avatar
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      Unable to log onto sky.com

      Hi, I'm in Cardiff and can get onto sky.com but every time i try to sign into my email it won't bring up the necessary screen- any ideas?


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    3. #2
      Scubbie's Avatar
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      Re: Unable to log onto sky.com

      Are you entering you full email address or the User ID?

      You only need enter the ID.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      Tezcatlipoca's Avatar
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      Re: Unable to log onto sky.com

      I've been having problems signing into Sky.com / MySky. Only just managed to get it - it kept timing out before that.

    5. #4
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      Re: Unable to log onto sky.com

      I'm logged into my Sky email with no issues
      -------------------------------------------



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    6. #5
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      Re: Unable to log onto sky.com

      The site appeared to be down for several hours earlier today but is now up and running again.

    7. #6
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      J.D
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      Re: Unable to log onto sky.com

      I still cannot get on to the email page ,been like it all afternoon for me. Sky home page is ok,just emails .

    8. #7
      J.D's Avatar
      J.D
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      Re: Unable to log onto sky.com

      Just spoken to Sky on the phone,they tell me they are having problems with the site, and do not know when it will be back .

    9. #8
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      Re: Unable to log onto sky.com

      They are having problems but for me atleast they have been fixed. I couldn't use the recording app on my phone earlier as it was coming up as "invalid username" or something but is working now. I can also get logged into email now as well.

     

     

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