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Slow on max
This is a discussion on Slow on max within the Sky Broadband help forums, part of the Sky Broadband help and support category; Good luck with Sky and enjoy the music while you hold. Don't forget to use the Freephone number....
- 05-10-06, 07:19 PM #11
Good luck with Sky and enjoy the music while you hold.
Don't forget to use the Freephone number.
- 05-10-06, 07:33 PM #12
Just tried the optimizer not much change
Thanks for the suggestion
- 05-10-06, 07:37 PM #13
it has been know to helpRay
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here
- 05-10-06, 07:57 PM #14
If all else fails
- 06-10-06, 10:15 AM #15
You seem to be suffering from the same problem as some of us:
My own stats.
ADSL Link Downstream Upstream Connection Speed 11023 kbps 766 kbps Line Attenuation 34.5 db 18.0 db Noise Margin 8.0 db 10.9 db
Do keep us informed of how you get on with Sky Support. I'm steeling myself for a conversation with them this weekend too...
- 06-10-06, 11:35 AM #16
- 06-10-06, 12:03 PM #17
according to my router
ADSL Link Downstream Upstream
Connection Speed 15323 kbps 764 kbps
Line Attenuation 18.0 db 9.4 db
Noise Margin 9.6 db 12.5 db
best actual speedtest this morning 487 download 635 upload worrying but yesterday I did achieve 9600 download at one stage.
- 06-10-06, 12:51 PM #18
I've had exactly the same problems with similar stats. Been going mad trying to sort it out.
Wouldn't bother phoning SKY Tech, unless you want to spend 3 hours on the phone being told to reset your router and check your wires.
Any luck sorting yours out please let me know.