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    Slow on max

    This is a discussion on Slow on max within the Sky Broadband help forums, part of the Sky Broadband help and support category; Good luck with Sky and enjoy the music while you hold. Don't forget to use the Freephone number....

    1. #11
      Hornet's Avatar
      Hornet is offline Sky User Member
      Exchange: Eastbourne, SDESTBR
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      Good luck with Sky and enjoy the music while you hold.

      Don't forget to use the Freephone number.


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    3. #12
      gorevan's Avatar
      gorevan is offline Sky User Member
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      Just tried the optimizer not much change
      Thanks for the suggestion

    4. #13
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Try this

      it has been know to help
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    5. #14
      gorevan's Avatar
      gorevan is offline Sky User Member
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      If all else fails

    6. #15
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      loki is offline Sky User Member
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      Hi Gorevan

      You seem to be suffering from the same problem as some of us:
      Totally stuck- abysmal download speeds

      My own stats.
      Code:
      ADSL Link	        Downstream	Upstream
      Connection Speed	11023 kbps	766 kbps
      Line Attenuation	34.5 db	        18.0 db
      Noise Margin	        8.0 db	        10.9 db
      However on various speed tests I never get more than 1200kbps down and usually closer to 700kbps.

      Do keep us informed of how you get on with Sky Support. I'm steeling myself for a conversation with them this weekend too...

    7. #16
      KeefeFox's Avatar
      KeefeFox is offline Sky User Member
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      I've got the same problem, as discribed in this link Cap removed, instability starts again

      Still waiting for the cap to lowered again, or to be contacted by tier 3.

      Keith

    8. #17
      Russdf1's Avatar
      Russdf1 is offline Sky User Member
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      according to my router

      ADSL Link Downstream Upstream
      Connection Speed 15323 kbps 764 kbps
      Line Attenuation 18.0 db 9.4 db
      Noise Margin 9.6 db 12.5 db

      best actual speedtest this morning 487 download 635 upload worrying but yesterday I did achieve 9600 download at one stage.
      Russ

    9. #18
      ROBBIE's Avatar
      ROBBIE is offline Sky User Member
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      Hi,

      I've had exactly the same problems with similar stats. Been going mad trying to sort it out.

      Wouldn't bother phoning SKY Tech, unless you want to spend 3 hours on the phone being told to reset your router and check your wires.

      Any luck sorting yours out please let me know.

     

     
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