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    Incredibly slow Internet, 0.4 MB and 45 KB/S - Someone help!

    This is a discussion on Incredibly slow Internet, 0.4 MB and 45 KB/S - Someone help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; A small improvement on the figures, but nothing significant. Perhaps someone else can suggest some other improvement? It might be ...

    1. #11
      Scubbie's Avatar
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      Re: Incredibly slow Internet, 0.4 MB and 45 KB/S - Someone help!

      A small improvement on the figures, but nothing significant.

      Perhaps someone else can suggest some other improvement?

      It might be worth calling Sky to see if someone can improve your connection speed, but in fairness I can't see you getting 2Mb, let alone 8Mb that you mentioned in your first post.

      Quote Originally Posted by Guardaviewer View Post
      Also, I checked the distance from the exchange. 2.59 km from exchange... Is that bad? Sounds grim.
      This is going to be a real problem. That figure is a straight line. In practise the telephone line will follow the roads and perhaps pathways. This can significantly increase the distance.

      I noticed that your exchange is likely to be upgraded to have FTTC installed in March next year. If a new green street cabinet is installed near your home, then I would strongly recommend that you consider getting FTTC or FTTP.

      Hopefully Sky will have launched their fibre product range by then.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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    4. #12
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      Re: Incredibly slow Internet, 0.4 MB and 45 KB/S - Someone help!

      Eep. Thanks for your help. So... does anyone have any suggestions? I might just wait until March for the new package.

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      Re: Incredibly slow Internet, 0.4 MB and 45 KB/S - Someone help!

      You could disconnect all the extensions from the master socket temporarily and retake your stats. This way you will be ruling out any interference caused by internal wiring.

    6. #14
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      Re: Incredibly slow Internet, 0.4 MB and 45 KB/S - Someone help!

      Quote Originally Posted by Exdee View Post
      You could disconnect all the extensions from the master socket temporarily and retake your stats. This way you will be ruling out any interference caused by internal wiring.
      I've already done that. Didn't do jack. Looks like I'll just have to wait until March

     

     
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