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    Phone line issue - back to DLM ?

    This is a discussion on Phone line issue - back to DLM ? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I switched to Sky in February, my period info was posted here: http://www.skyuser.co.uk/forum/sky-d...72-my-dlm.html Its been remarkably stable since I migrated, ...

    1. #1
      MarkC's Avatar
      MarkC is offline Sky User Member
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      Phone line issue - back to DLM ?

      I switched to Sky in February, my period info was posted here: My DLM

      Its been remarkably stable since I migrated, I don't think I've seen any disconnects during that time.

      My phone line is with BT still.

      Yesterday I found I was disconnected from the exchange - no phone line at all, router was unable to sync at all. Reported to BT and they have fixed it, but I'm only syncing at 2045, was previously up in the 8000-9000 range.

      Has the reconnection at the exchange forced DLM again ?

      Current stats:

      ADSL Link Downstream Upstream
      Connection Speed 2045 kbps 412 kbps
      Line Attenuation 42.0db 23.8db
      Noise Margin 14.6db 17.5db

      Which other than the downstream connection speed are roughly in line with what I always get.

      Any ideas ?


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    3. #2
      User05's Avatar
      User05 is offline Sky User Member
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      Re: Phone line issue - back to DLM ?

      Reboot the router. If it doesn't go above 2048/416, then you're probably capped from the line fault. Just call Sky and they'll uncap it.

     

     

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