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    New activation: initial stats and tweaking

    This is a discussion on New activation: initial stats and tweaking within the Sky Broadband help forums, part of the Sky Broadband help and support category; An immediate increase in your noise margin which indicates your internal wiring is holding you back. I would leave it ...

    1. #21
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      Re: New activation: initial stats and tweaking

      An immediate increase in your noise margin which indicates your internal wiring is holding you back. I would leave it there if I were you and take the stats in the morning, I think you will see another rise in speed.

      TomD


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    4. #22
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      Re: New activation: initial stats and tweaking

      Quick update this morning, these are my current stats:

      12287 / 894
      32.5 / 18.7
      11.6 / 8.0

      Download speed has remained the same but upload has increased. Will do another check this evening!

    5. #23
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      Re: New activation: initial stats and tweaking

      It looks like it is following the usual course, increase download, increase upload to max, increase download to max.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #24
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      Re: New activation: initial stats and tweaking

      Thanks, I've just been plugging my various stats into a spreadsheet (I know, I know) and this does look like it's the case.

    7. #25
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      Re: New activation: initial stats and tweaking

      As an update, I checked my stats this morning and there doesn't seem to have been any further changes, I'm on:

      12287 / 894
      32.5 / 18.7
      11.7 / 8.0

      WAN uptime is 29 hrs now so it looks like DLM has either finished or is taking a break (FYI my Sky account doesn't show that DLM has finished yet).
      Would a reboot help prompt any further changes?

      Thanks!

    8. #26
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      Re: New activation: initial stats and tweaking

      It is worth a try, you certainly have more download speed to come.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #27
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      Re: New activation: initial stats and tweaking

      So after a manual reboot and leaving it for a few days, my stats are much the same:

      12287 / 902
      32.5 / 18.7
      11.1 / 8.0

      My Sky account now notes:


      Line connection testing completed on 20/08/2011, resulting in the following settings:
      Download speed setting
      Your connection has been set to a download speed of up to 12.0Mbps .
      Upload speed setting
      Your connection has been set to an upload speed of up to 1.1Mbps .

      Is it worth calling them and saying I have more speed available? If so, could anybody kindly suggest what I should be asking for?

      Many thanks!

    10. #28
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      Re: New activation: initial stats and tweaking

      Just call them and tell them you believe DLM has left your speed too low, or tell them you have improved your wiring since DLM has completed and now know you can get more speed. It may take more than one call to get it done.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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    12. #29
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      Re: New activation: initial stats and tweaking

      Had a chat with Sky, while they couldn't manually alter my line profile, they did offer to run a 'mini-DLM' over the next three days although not sure that will help much. Let's see where that gets me!

    13. #30
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      Re: New activation: initial stats and tweaking

      Quote Originally Posted by gregnbaker View Post
      Had a chat with Sky, while they couldn't manually alter my line profile, they did offer to run a 'mini-DLM' over the next three days although not sure that will help much. Let's see where that gets me!
      That I don't understand. When I've emailed them about my speeds being slightly too low they've done some line speed tests and based on that have upped by downstream & upstream speeds. One of these downstream adjustments was only about 350kbps but they did it.

     

     
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