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    Poor speed and connection with limited access

    This is a discussion on Poor speed and connection with limited access within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello Having swapped from virgin over to sky I am struggling with the connection of my broadband (as only used ...

    1. #1
      M90CTS's Avatar
      M90CTS is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Base
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
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      Poor speed and connection with limited access

      Hello
      Having swapped from virgin over to sky I am struggling with the connection of my broadband (as only used for xbox live)
      After reading numerous threads I've still not got a clue
      The spped seems poor wired and wireless
      I've copied these details not sure whats usefull and whats not

      Router Statistics

      System Up Time: 1:42:10
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 118 3 0 40 0 0:01:25
      LAN 4318 3399 0 0 0 1:42:10
      WLAN 195384 122607 0 0 54 1:41:43
      ADSL Link Downstream Upstream
      Connection Speed 2040 kbps 528 kbps
      Line Attenuation 50.0 db 30.8 db
      Noise Margin 9.3 db 13.0 db


      Router Status
      Firmware Version 2.8Sky
      ADSL Port
      MAC Address e8:be:81:66:89:bf
      IP Address 90.219.41.72
      Network Type PPPoA
      IP Subnet Mask 255.255.255.255
      Gateway IP Address 87.87.253.75
      Domain Name Server 90.207.238.97 90.207.238.99
      LAN Port
      MAC Address e8:be:81:66:89:bc
      IP Address 192.168.0.1
      DHCP enable
      IP Subnet Mask 255.255.255.0
      Modem
      ADSL Firmware Version A2pB023o.d20h
      Modem Status Up
      DownStream Connection Speed 2040
      UpStream Connection Speed 528
      VPI 0
      VCI 38
      Wireless Port
      Name (SSID) SKY35260
      Region Europe
      Current Channel 1
      Wireless AP enable
      Broadcast Name SKY35260


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
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      Central Scotland
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      Re: Poor speed and connection with limited access

      Plug into your Test socket and post the stats from there
      How to test your ADSL in the Master Test Socket

      Just the part under Router Statistics is required.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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