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    Sky broadband keeps cutting off.

    This is a discussion on Sky broadband keeps cutting off. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, earlier today at about 2 PM my sky D-link router has started to act very strange. It keeps cutting ...

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      topcat5665's Avatar
      topcat5665 is offline Sky User Member
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      Angry Sky broadband keeps cutting off.

      Hi, earlier today at about 2 PM my sky D-link router has started to act very strange. It keeps cutting off from the internet, the @ sign turns off then flashes orange, then turns off again. Any help would be greatly appreciated.

      Thanks.


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    3. #2
      User05's Avatar
      User05 is offline Sky User Member
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      Re: Sky broadband keeps cutting off.

      Can't advise without stats:

      How to get your router statistics

      Also,

      Any noise or issues on your landline telephone?
      How many telephone sockets do you use?
      Is there a microfilter connected directly into each telephone socket in use, ensuring that nothing is before the filter?
      Is the router connected to the master socket or an extension socket?
      Are you using the short grey dsl cable that Sky provided, or running an extension telephone cable to the router?
      Do you have Sky tv connected to any telephone sockets - if so, how is that connected to the socket?

     

     

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