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    Question about the Broadband speed estimate

    This is a discussion on Question about the Broadband speed estimate within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Isitme As your internal wiring is causing interference DLM will see this as faults on your line ...

    1. #21
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      Re: Question about the Broadband speed estimate

      Quote Originally Posted by Isitme View Post
      As your internal wiring is causing interference DLM will see this as faults on your line and reduce the speed accordingly. Don't worry about that, when you get your wiring sorted out you can have the line manually configured.
      So whats my next step after wiring it all up which I'm doing tomorrow? Wait the 10 days and then call Sky? What do I say? Should I call them right away?
      Last edited by Bitten; 17-07-11 at 05:07 AM.


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      Re: Question about the Broadband speed estimate

      Quote Originally Posted by Bitten View Post
      So whats my next step after wiring it all up which I'm doing tomorrow? Wait the 10 days and then call Sky? What do I say? Should I call them right away?
      For now, sort out what you can at home with regards to your connection.

      Keep an eye on the progress of the DLM process.

      Once both are complete, post your stats and we can suggest whether or not any improvements can be made.

      If this is the case, then a friendly phone call to Sky will need to be made. From there someone can configure the speed of your line manually.

      No one is allowed to configure your line before the initial DLM process has been completed and it isn't a good idea to attempt it before you have resolved your wiring issues.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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