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    POP Email Issues - Can't Send

    This is a discussion on POP Email Issues - Can't Send within the Sky Broadband help forums, part of the Sky Broadband help and support category; You should have received a response by now. Resend your request and triple check that it is complete....

    1. #11
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      Re: POP Email Issues - Can't Send

      You should have received a response by now. Resend your request and triple check that it is complete.

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    3. #12
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      Re: POP Email Issues - Can't Send

      I haven't received anything, I have sent the form twice in the time I've been asking.

      Without trying to sound ungrateful, is this the only way I can get this sorted - is there a phone number for Sky I can ring?

      I just want to get up and running is all...

    4. #13
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      Re: POP Email Issues - Can't Send

      What are you trying to achieve? Do you want to use the Sky SMTP server (which will add you sky email to all your outgoing mail) or do you wish to use the server supplied by this forum?

      If the latter them make sure you follow the instructions provided here carefully.

    5. #14
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      Re: POP Email Issues - Can't Send

      And this is why I was afraid to ask...

      I've done all of that - twice, all I want is an outgoing server smtp so I can send other (than SKY) POP emails from my outlook express...

      All I want is to find out how to do this, as you can see, I've done what has been asked by this forum to apply for an SMTP address but no reply for a month...

      Is over a month the going rate to get a reply or am I being too impatient.
      or
      is there any other way to get this sorted instead of bothering you?

    6. #15
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      Re: POP Email Issues - Can't Send

      You can configure the Sky SMTP server so it will allow "from" address to pass through unhindered, but it will add a sender field with the sky address.

      If you are sure you have completed the form correctly but are getting no reply then PM "satdish" as he administers the SMTP server. Be aware it is a service provided in his spare time so don't expect an instant response.

     

     
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