Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 13

    Can someone look at my stats please!

    This is a discussion on Can someone look at my stats please! within the Sky Broadband help forums, part of the Sky Broadband help and support category; And tell me if they look ok for maximum speed? System Up Time: 00:38:18 Port Status TxPkts RxPkts Collisions Tx ...

    1. #1
      Muage's Avatar
      Muage is offline Sky User Member
      Exchange: NIKNK
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+HD box
      Join Date
      Jun 2011
      Posts
      9
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Can someone look at my stats please!

      And tell me if they look ok for maximum speed?

      System Up Time: 00:38:18
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 5082 7518 0 666 4195 00:37:33
      LAN 0 0 0 0 0 00:00:00
      WLAN 9549 6764 0 4733 780 00:37:22
      ADSL Link Downstream Upstream
      Connection Speed 6142 kbps 798 kbps 6142 kbps 798 kbps
      Line Attenuation 32.0db 15.7db
      Noise Margin 15.4db 16.0db
      Poll Interval: (secs)

      I was getting a download of 14 meg at one point, I suspect its DLM that has reduced it. I only got activated on 27 of june but have reset my router on more than one occasion as I was connected to a dodgy extension socket. I am now on the master socket with no extensions connected but wonder if my line is good enough for a manual setting for max speed ?


    2. Advertisement
    3. #2
      Exdee's Avatar
      Exdee is offline Sky User Member
      Exchange: LSXXX
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Apr 2010
      Posts
      1,556
      Thanks
      22
      Thanked 186 Times in 179 Posts

      Re: Can someone look at my stats please!

      Leave your router in the test socket and ring sky to have it uncapped. Should easily get twice your current speed

    4. #3
      Muage's Avatar
      Muage is offline Sky User Member
      Exchange: NIKNK
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+HD box
      Join Date
      Jun 2011
      Posts
      9
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Can someone look at my stats please!

      Thankyou for the reply, I called them this morning but they said it may take a while for the cap to be lifted, so here's hoping.

    5. #4
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,895
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Can someone look at my stats please!

      Quote Originally Posted by Muage View Post
      Thankyou for the reply, I called them this morning but they said it may take a while for the cap to be lifted, so here's hoping.
      Call again. That is BS. Some of the first line of support staff do not have the facilities to change your connection speed, others foul things up.

      It may take two or three calls. Once you have been successful, post your stats and someone can let you know if things are alright.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #5
      Muage's Avatar
      Muage is offline Sky User Member
      Exchange: NIKNK
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+HD box
      Join Date
      Jun 2011
      Posts
      9
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Can someone look at my stats please!

      ADSL Link Downstream Upstream
      Connection Speed 13890 kbps 767 kbps
      Line Attenuation 32.5db 18.8db
      Noise Margin 7.8db 17.5db

      Ok I didnt call again but they upped my speed as you can see above. I was doing a speedtest on speedtest.net last night and I was get 10-12 meg.

      Today however Im only getting 5-6 meg with the same stats as above. both tests are wireless. why the change in speeds ?
      edit: I just changed my wireless channel to auto scan from 6 and the speed is back up to 11 meg, this also happened last night, why does the channel effect the speed ?
      Last edited by Muage; 04-07-11 at 02:11 PM. Reason: update

    7. #6
      Exdee's Avatar
      Exdee is offline Sky User Member
      Exchange: LSXXX
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Apr 2010
      Posts
      1,556
      Thanks
      22
      Thanked 186 Times in 179 Posts

      Re: Can someone look at my stats please!

      Channels which are less busy in your vicinity will give you more speed. You can use InSSiDer to work out which ones are free.

    8. The Following User Says Thank You to Exdee For This Useful Post:

      Muage (04-07-11)

    9. #7
      Muage's Avatar
      Muage is offline Sky User Member
      Exchange: NIKNK
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+HD box
      Join Date
      Jun 2011
      Posts
      9
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Can someone look at my stats please!

      Thanks again.

      Ok so going back to my stats , do you think i should be getting better speeds than 10 -12 meg or is there still room for improvement,
      Also I play a lot of online games and would like to know if its possible to lower my ping and maybe increase upload speed. luckily enough my PS3 is hardwired to the router.

    10. #8
      Exdee's Avatar
      Exdee is offline Sky User Member
      Exchange: LSXXX
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Apr 2010
      Posts
      1,556
      Thanks
      22
      Thanked 186 Times in 179 Posts

      Re: Can someone look at my stats please!

      You should be able to squeeze out a little more to get a sync rate slightly over 14MB. Your upload speed has room for improvement too. As far as the ping is concerned you need to have your max delays lowered to 8 (a.k.a gaming profile).

      Having your line configured to its best ability is a bit of hit and miss with Sky. You need to be persistent (keep on ringing back till they do it) or try other means such as email.

      Conduct a ping test to bbc.co.uk now and make a note of your ping so that you can compare it to your post gamer profile stats.

    11. #9
      craney13's Avatar
      craney13 is offline Sky User Member
      Exchange: Braintree
      Broadband ISP: Sky Broadband Unlimited
      Router:
      Sky TV: SkyHD box
      Join Date
      Aug 2009
      Posts
      142
      Thanks
      60
      Thanked 0 Times in 0 Posts

      Re: Can someone look at my stats please!

      totally agree with regards to sky being hit and miss, i spoke to one guy who had no idea what i was saying when i asked him to try my line on g.dmt another one didnt understand what i meant by changing my line profile! I then got thru to someone and had a really good technical chat with them and he new exactly what i was asking pot luck really but as stated above be PERSISTANT!

    12. #10
      Eutow's Avatar
      Eutow is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Asus RT-AC66U
      Sky TV: Sky+HD box
      Join Date
      Jul 2011
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Can someone look at my stats please!

      Thought I'd re-use this thread rather than making a new one. Hope no one minds.

      New Sky customer, just wondering if my stats are looking right. I asked Sky to restart the testing process after the initial test was finished because i had to disconnect the router a few times during those 10 days. The second test was restarted last Wednesday and i was told it finished today. My speed doubled from what it was, but i'm still not sure if it's optimal. The estimate i was given was 10-20mb.

      I'm plugged into the master socket via a filtered faceplate. Here are the stats:

      Connection Speed 8188 kbps 797 kbps
      Line Attenuation 37.5 dB 18.8 dB
      Noise Margin 7.0 dB 15.6 dB

      Should i be expecting much more? Cheers.

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION