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    Full wireless connection but no internet

    This is a discussion on Full wireless connection but no internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Thanks for the reply. I am just trying to get the first router up and running and an internet connection ...

    1. #31
      vix2000's Avatar
      vix2000 is offline Sky User Member
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      Re: Full wireless connection but no internet

      Thanks for the reply. I am just trying to get the first router up and running and an internet connection at the moment, I have disconnected my whole system down to the first router connected to the bt socket and mains only!!!

      I get a bit confused with the different IPv's.

      configure IPv4 options are:- using DCHP, using DCHP with manual address, using bootp and manually

      configure IPv6 options are:- automatically, manually and link-local only

      Do I select 'manually' on both? And which is the subnet and which is the gateway? This is on my macbook air. I also have a laptop running windows 7 if that is easier?

      (My sil has an old sky router which has lost the wireless but works on cable, I am taking this home, so hopefully will at least have a connection this evening!!!)


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    3. #32
      Isitme's Avatar
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      Re: Full wireless connection but no internet

      First check if you have ADSL on your line. A green @ light means you have and it is connected. Orange means it has ADSL but you are not connected.

      It would be easier using the Windows laptop. Plug it in and see if you get an address. If you don't, right click the network icon in the tray and select 'Troubleshoot problems'

      You could also try using your 2nd router as the main one. Plug it into the internet and see if it connects(green light) If it does, change all the setting back to default. To do this simply press and hold the reset button on the back for about 20-30 seconds.

      If both routers fail and your sisters does too, then it is a line problem.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #33
      vix2000's Avatar
      vix2000 is offline Sky User Member
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      Re: Full wireless connection but no internet

      Managed to repair the netgear router, (wireless card inside had come out) and plugged it in and now have full internet!!! Will still check out the 2 sagems though.

    5. #34
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      Re: Full wireless connection but no internet

      Well done!

      Kind of unusual for the two to have failed like that.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #35
      vix2000's Avatar
      vix2000 is offline Sky User Member
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      Re: Full wireless connection but no internet

      Thanks scubbie and isitme.

      Yes, I thought that, keep wondering if it was something i've done wrong in the settings or something. Don't know how they would both lose their IP address.

      Anyway, up and running with the netgear which is I believe supposed to be better than the sagem, which has always had rubbish signal. If the netgear signal is ok I will use this until the new sky router is available.

      Do you think the new sky sagem 2504n is worth buying or is there a better n rated router out there for your money???? I have extracted my router passwords.

      It would be nice to have a router with a decent coverage so that piggy backing isn't necessary.

    7. #36
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
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      Re: Full wireless connection but no internet

      Quote Originally Posted by vix2000 View Post
      Do you think the new sky sagem 2504n is worth buying or is there a better n rated router out there for your money???? I have extracted my router passwords.
      It is hard to comment on this new router at present.

      I've just spent over an hours looking through (and answering some) the posts on the Sky forum and could find no mention of this new router.

      This could be seen as a good thing as it means it is working better than the Sagem 2304n.

      It also means that information about it is limited until further notice.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #37
      Isitme's Avatar
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      Re: Full wireless connection but no internet

      This could be seen as a good thing as it means it is working better than the Sagem 2304n.
      Has anyone actually got one and connected it yet? I thought they were not being activated until August.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #38
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
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      Re: Full wireless connection but no internet

      Quote Originally Posted by Isitme View Post
      Has anyone actually got one and connected it yet? I thought they were not being activated until August.
      Apparently some selected new customers are being supplied them already. As no one has commented yet, it is hard to say much more though for now.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #39
      vix2000's Avatar
      vix2000 is offline Sky User Member
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      Re: Full wireless connection but no internet

      what is the best non sky router for range?

    11. #40
      Scubbie's Avatar
      Scubbie is online now Sky User Moderator
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      Re: Full wireless connection but no Internet

      Quote Originally Posted by vix2000 View Post
      what is the best non sky router for range?
      That's a difficult question.

      It might be that the build of you house would prevent most routers from covering it all anyway.

      To be fair you would need to search the different reviews for different routers for comparative information.

      To help you to narrow it down, it would have to be a router that is rated full WiFi n. I would suggest that such a router should also be capable of at least 300Mb over the WiFi, even if your current devices don't support this speed yet.

      On a personal suggestion, whilst there have been some issues, I quite like the DGND3700. It supports 300Mb over both the 2.4GHz channels & 5Ghz channels. It also has both ADSL & Ethernet WAN (for FTTC/P & cable) connections.

      Currently it doesn't work with Sky's MER, but taking the alternative WAN issues into account, it is possible to use the Sky router effectively as a modem & use the DGND3700 as your Internet access point.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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