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    Download Speed Nothing Like Connection Speed

    This is a discussion on Download Speed Nothing Like Connection Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm well aware that the download speed I get won't be the same as the connection speed, but I really ...

    1. #1
      Cube's Avatar
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      Download Speed Nothing Like Connection Speed

      I'm well aware that the download speed I get won't be the same as the connection speed, but I really think I should at least expect around 80% of the speeds.

      My Router Stats were as follows:

      NetGear DG934 [Sky Firmware] V2-Black

      ADSL Link/Downstream/Upstream
      Connection Speed/5019 kbps/797 kbps
      Line Attenuation/30 db/14 db
      Noise Margin/7 db/16 db
      Looking at a guide on this site, the results seem to be pretty good.

      From a few speedtests (from the one on this site) the best result I've gotten is:

      D/L:1536Kbps
      U/L:620Kbps

      I've also tested it through my mobile broadband (the results were better than expected), so that should eliminate computer-related problems.

      I've also tested through the master test socket thing (the one inside), results were very similar.

      I'm more than happy with using my mobile broadband for my laptop, but using it with consoles causes NAT issues.

      I also don't understand how the upload speed seems fairly acceptable compared to the connection speed yet the download result is drastically different.

      Are there any other things I can try? Could it be a router problem?


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    3. #2
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      Re: Download Speed Nothing Like Connection Speed

      It sounds more like a wireless issue, have you tried with a wire?

    4. #3
      Cube's Avatar
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      Re: Download Speed Nothing Like Connection Speed

      Quote Originally Posted by Smithy99 View Post
      It sounds more like a wireless issue, have you tried with a wire?
      I'll have to borrow a cable from work to test that tomorrow.

      I'm tempted to buy a Wireless N router anyway, but I don't think Sky provide the details needed to create a connection through a different router. I'm guessing there is a tool to "retrieve" it from the router, but would this be allowed?

    5. #4
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      Re: Download Speed Nothing Like Connection Speed

      1000's do it and as of yet nobody has been kicked for doing so.

      You could always piggyback the N router if you wanted.

    6. #5
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      Re: Download Speed Nothing Like Connection Speed

      Your actual sync speed is very low for your attenuation, you should have about 3 times what you are getting.
      Plug into your Test socket and post the stats from there, use only the cable and filter supplied by Sky. Your speed will probably be the same, but post your stats anyway.
      How to test your ADSL in the Master Test Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
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      Re: Download Speed Nothing Like Connection Speed

      Quote Originally Posted by Isitme View Post
      Your actual sync speed is very low for your attenuation, you should have about 3 times what you are getting.
      Plug into your Test socket and post the stats from there, use only the cable and filter supplied by Sky. Your speed will probably be the same, but post your stats anyway.
      How to test your ADSL in the Master Test Socket
      I tested from the socket yesterday and there wasn't enough difference to bother posting.

      Doesn't the sync speed also depend on the exchange itself - 4-5Mbps seems to be the highest available in my area (apart from BT/Virgin, which I'm guessing are cable services)? I've checked the map and the actual distance is less than that (but taking into account that the lines probably aren't straight, it seems about right)

      Anyway, I'm not as bothered as I was yesterday. For the first time in ages, the speed seems to be 3.5-4Mbps. I'll keep an eye for it, but hopefully it was a technical problem with the line that has now been sorted. Or something.

    8. #7
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      Re: Download Speed Nothing Like Connection Speed

      Plug it in and humour us, the speed may not have changed but the attenuation and noise margin may have.

    9. #8
      Isitme's Avatar
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      Re: Download Speed Nothing Like Connection Speed

      I tested from the socket yesterday and there wasn't enough difference to bother posting.
      That's OK, if you are happy with one third the speed you should getting, that is up to you. We have a diagnostic method we use and if you are not prepared to follow it, we can't help.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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