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    cant access certain websites

    This is a discussion on cant access certain websites within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi there all DJ Adizzle here i rang sky up about 3 times now to see why i cant access ...

    1. #1
      adamhinchliffe's Avatar
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      cant access certain websites

      hi there all DJ Adizzle here

      i rang sky up about 3 times now to see why i cant access certain websites like bbc.co.uk
      scootertechno.com

      and the My Sky site

      they dont know what it is, firewall, TCP/IP settings, Browser and everything is fine.. but i still cant access these websites. they are not down because i went to my mums house and they work on her internet

      im on Windows 7 x64

      if anyone knows whats going on can you please help me
      Thank You all
      Last edited by NewsreadeR; 26-06-11 at 04:23 PM. Reason: Removed website promotion link


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    3. #2
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      Re: cant access certain websites

      Start your PC in safe mode with networking, try another browser etc, you aren't even telling us what browser you are running so how can people help?

    4. #3
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      Re: cant access certain websites

      Its probably because you have one of the new Sky '2' addresses. Keep trying and you will probably connect. Try a different browser.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      adamhinchliffe's Avatar
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      Re: cant access certain websites

      ive got chrome, internet explorer and firefox.. they are all the same

      about 40% of websites say they cant be accessed on each browser

      im getting a speed of 8190 mb, ive checked on the router. they said it should be speeding up to 11 mb within the next 10 days, but this cant be the problem
      sky said it could be an issue with my PC, everything seems fine with the pc..

      and thanks for your reply's guys

    6. #5
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      Re: cant access certain websites

      Go to CMD and type 'ipconfig /flushdns'.
      Also conduct 'tracert bbc.co.uk' in CMD and copy paste your stats.

    7. #6
      adamhinchliffe's Avatar
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      Re: cant access certain websites

      it says

      Microsoft Windows [Version 6.1.7601]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\User>ipconfig/flushdns

      Windows IP Configuration

      Successfully flushed the DNS Resolver Cache.

      C:\Users\User>tracert bbc.co.uk

      Tracing route to bbc.co.uk [212.58.254.252]
      over a maximum of 30 hops:

      1 General failure.

      Trace complete.

      C:\Users\User>


      have i done it correctly

    8. #7
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      Re: cant access certain websites

      The issue lies at your end. Could be a corrupted Ip stack. Check your firewalls, antiviruses.

      Also type the following commands in CMD and restart your computer.
      netsh winsock reset catalog
      netsh int ip reset reset.log

      You will have to run CMD as administrator. (right click -> run as admin)

    9. #8
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      Re: cant access certain websites

      Try pinging 212.58.254.252 from a Command Prompt, if you don't get a reply, open the Router Settings and click the Diagnostics tab, put in 212.58.254.252 and press ping. Do you get a reply.

      I am fairly sure it is your IP address that is not getting recognised.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #9
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      Re: cant access certain websites

      Exdee i did what you told me to do... and everything is working now.. all those websites work mate.. thank you very much

    11. #10
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      Re: cant access certain websites

      I have a 2. address... very strange
      Current Sync 79999/19999

     

     
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