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    Slow Downstream Connection Speed

    This is a discussion on Slow Downstream Connection Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I moved into my old family house a few weeks ago and ordered Sky. I am on Sky Broadband ...

    1. #1
      piernut's Avatar
      piernut is offline Sky User Member
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      Slow Downstream Connection Speed

      Hi, I moved into my old family house a few weeks ago and ordered Sky. I am on Sky Broadband Unlimited and it went live yesterday.

      The download speed seems very poor, especially conisdering when i used to live here I was with Be and would get 23Mb/s, I live about 100m from the exchange.

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 13.0db 7.7db
      Noise Margin 15.4db 17.5db

      I know it is early days and the DLM will train my line, but it seems far too low to me.

      The above stats are from the test socket.

      I presume it is too early to bother contacting sky?
      Any help would be appreciated. Thanks


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    3. #2
      Exdee's Avatar
      Exdee is offline Sky User Member
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      Re: Slow Downstream Connection Speed

      Everybody starts at 4MB so nothing wrong there. You've got a low attenuation so should be able to get 20MB. Just make sure you don't disconnect your router during the DLM period. ADSL2+ with Sky is an upto 20MB service. Sometimes DLM can configure your speed to more than that. Not likely in your case because I think you are on the Easynet DSLAM.

    4. #3
      piernut's Avatar
      piernut is offline Sky User Member
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      Re: Slow Downstream Connection Speed

      ah thats great thanks mate. If I am in the high teens then I will be happy. Cheers

     

     

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