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    Migrating from Talk Talk to Sky

    This is a discussion on Migrating from Talk Talk to Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by railfrog Change over date is tomorrow. Have already been lied to 2 times by sky. Hope it ...

    1. #31
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      Re: Migrating from Talk Talk to Sky

      Quote Originally Posted by railfrog View Post
      Change over date is tomorrow.
      Have already been lied to 2 times by sky. Hope it does not continue.

      Will keep you posted
      There can be good lies - such as "we expect you to get 5mpbs" and Scubbie et al then get you to 10


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    3. #32
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      Re: Migrating from Talk Talk to Sky

      lol....nah....not good lies

    4. #33
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      Re: Migrating from Talk Talk to Sky

      ok....so I am now with sky.

      Phone line switched over on 13th sept and broadband switched on on the 22nd.

      This was all well and good, but some numptys at sky central forgot to tell talktalk to cancel my account so now I have two accounts running concurrently.

    5. #34
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      Re: Migrating from Talk Talk to Sky

      Looking at the high levels of customer complaints against TalkTalk, I would first check whether a message was sent by Sky. It is also often stated that you do need to notify you old line provider to cancel your contract with them when you change to a new provider.

      Cancelling Direct Debits, etc. is your responsibility.

      At the same time, someone in TalkTalk should have realised that you are no longer getting any service from them once your line was moved away.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #35
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      Re: Migrating from Talk Talk to Sky

      Already checked.

      Sky did not notify talktalk, even though they said they would.

      And yes I agree with your last statement.

     

     
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