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    Sky BB Router

    This is a discussion on Sky BB Router within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I haven't actually subscribed to Sky yet - I'm a new customer. I want the Sky HD TV package ...

    1. #1
      RichBr's Avatar
      RichBr is offline Sky User Member
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      Sky BB Router

      Hi, I haven't actually subscribed to Sky yet - I'm a new customer. I want the Sky HD TV package but I'm not sure whether to get the Sky telephone and Broadband package.

      I have been told by a Sky advisor that the bb router is a Netgear 934g - can anybody tell me if this is g or n type wifi? I'm not sure whether I'd be best just getting satellite from Sky and ordering the BT telephone and bb......any advice would be much appreciated....thanks


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    3. #2
      timc's Avatar
      timc is offline Sky User Member
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      Re: Sky BB Router

      Well currently Sky have been supplying Sagem routers which are supposedly 'N' but the firmware isn't so hot yet but fixes are being rolled out.

      I've only just got on to Sky broadband and so far all is good. BT will be pricier for you and , depending on the package, could be traffic managed and/or capped , whereas Sky is totally unlimited and not traffic managed.

      I'd go BT for the line & Sky for the remainder personally, although you'll get a better deal with Sky for everything.

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      RichBr (17-07-11)

    5. #3
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Sky BB Router

      The Sagem 2304n router is actually the current router being supplied to new customers. Recent problems with it have meant that older routers have also been sent out, but these problems appear to have been resolved on the whole.

      Currently the router works at 72mbps over WiFi but Sky have said that they plan to release a new firmware sometime this month that should allow it to be fully WiFi n enabled.

      We don't know what speed this will enable it to work at. WiFi n specs are 150mbps to 300mbps.

      As for service, you are welcome to check out the section in this forum where a 'bot' posts any problems (link below). From here you can gauge some idea as to the stability of Sky's BB service.

      Sky Broadband Service Status

      Do check that Sky has their equipment in your local exchange. If they do not, then you will be sold Sky BB connect which is rubbish.

      SamKnows - Telephone Exchange Search

      The sky BB Unlimited product is not capped in any way. You are not penalised for any legal activities. It is not reduced during 'peak periods'.

      Should you have any problems, most of the call centres are based around the UK, with a call centre in India covering the early hours and some Bank Holidays.

      I've always found them friendly. The same cannot be said for BT.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #4
      yazeez's Avatar
      yazeez is offline Sky User Member
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      Re: Sky BB Router

      I guess the real question here Scubbie, maybe its the time to change your day job, your already spreading the word on how good sky is, why not get paid for it?

    7. #5
      Scubbie's Avatar
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      Re: Sky BB Router

      Quote Originally Posted by yazeez View Post
      I guess the real question here Scubbie, maybe its the time to change your day job, your already spreading the word on how good sky is, why not get paid for it?
      I speak my mind.

      Sky isn't perfect.

      I'm looking forward to getting myself a new router soon.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      RichBr (17-07-11)

    9. #6
      buddbuttocks's Avatar
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      Re: Sky BB Router

      Not heard anything about a Wifi N update for the Sagemcom, but it looks like new Wireless N routers will be available sometime soon, seeing as they are now showing up in systems when making a sale.

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      RichBr (17-07-11)

    11. #7
      gorebrush's Avatar
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      Re: Sky BB Router

      Whatever you do, do not go for BT Broadband!

      Honestly, you would be far better off getting Sky - as long as it is NOT "Sky Connect" - Connect is available generally if you cannot get on a Sky LLU product. Sky Unlimited all the way!
      Current Sync 79999/19999

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      RichBr (17-07-11)

    13. #8
      RichBr's Avatar
      RichBr is offline Sky User Member
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      Re: Sky BB Router

      Thanks all of you - moved to Sky BB and they sent me a router..... when I connected it to my laptop it said it was an 'n type' router......glad I moved to Sky.....thanks to you all.....

    14. #9
      Scubbie's Avatar
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      Re: Sky BB Router

      Sky are due to release a proper WiFi n router from next month.

      I suspect that you have the Sagem 2304n router. This is not fully WiFi n rated. It's maximum speed over the WiFi is 72mbps, not the required minimum of 150mbps.

      Take a look at the packaging it came in.

      If you do have the new one, please do let us know.

      You can use inSSIDer to confirm the connection speed to confirm if you wish.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     

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