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    Just signed up to Sky, Confused about "cooling off" period.

    This is a discussion on Just signed up to Sky, Confused about "cooling off" period. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by junglebungle Was you also on 4meg as well when you started? Regards Of course , everyone is....

    1. #31
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Quote Originally Posted by junglebungle View Post
      Was you also on 4meg as well when you started?

      Regards
      Of course , everyone is.


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    3. #32
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Oh ok i didn't know that!

      Thanks hopefully it'll go up then, i'll post back in a few days

    4. #33
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      The only time it does not start on 4 Mb is when the line is not capable of supporting that speed. ie attenuations of about 60db upwards.

      TomD


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    5. #34
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Quote Originally Posted by Isitme View Post
      The only time it does not start on 4 Mb is when the line is not capable of supporting that speed. ie attenuations of about 60db upwards.
      Ok thanks..

      my downstream is currently 30.5db.

    6. #35
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Ok just checked this morning and it's syncing at :

      ADSL Link Downstream Upstream
      Connection Speed 13850 kbps 945 kbps
      Line Attenuation 30.5 dB 16.3 dB
      Noise Margin 6.8 dB 15.4 dB

      woohoo!

      WAN has been up for 5 hours so must of been about 2:30 AM it reset.

      One question, will it squeeze anymore out of it? or is there anything i can do to get the dB lower? i'm just down the road from the exchange.

      Regards

    7. #36
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      It did in my case & my stats are virtually the same as yours, got another meg or so.

    8. #37
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Lovely Jubbly

    9. #38
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      I guess that you're very happy with the increase in your line speed over night then.

      As timc has stated, there is still room for improvement.

      Your upstream signal has plenty of noise margin to spare. This margin will be reduced to increase both the upstream & downstream speeds over time.

      Your speeds may fluctuate a little over the next few days, but already you have some confirmation that you will not now be stuck with a 4Mb connection.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    10. #39
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Yep i'm very happy with it

      It will do until i move out and end up getting fiber anyway

      I'll keep it running and see how much it improves over the coming days.

      Regards.

    11. #40
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      Re: Just signed up to Sky, Confused about "cooling off" period.

      Quote Originally Posted by junglebungle View Post
      It will do until i move out and end up getting fiber anyway
      Don't forget that you have a 12 month contract. When you move you may find that you will need to take this with you. If you don't you can be charged for an early termination.

      Before you panic though, Sky may have finally launched a Fibre product range, so you may be able to transfer to this.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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