Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Could i get a speed increase

    This is a discussion on Could i get a speed increase within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all im always on this site but rarely post but now asking for a bit of advice Ive just ...

    1. #1
      unbiased's Avatar
      unbiased is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2009
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Could i get a speed increase

      Hi all im always on this site but rarely post but now asking for a bit of advice
      Ive just had a problem with my phone line resolved, and it has actually made my downstream db lower than it was before
      Ive always got a very steady 5mb connection with 46db downstream,snr between 5 and 7 since i had my line fault sorted a few days ago my db has dropped to 41 and snr is 11 to 12.
      Does anyone think i could now get an increase in speed at all from this, is it worth ringing them and who would i ring?

      Any help or advice appreciated, full stats are as below if of any help to anyone

      DSL Link Downstream Upstream
      Connection Speed 5021 kbps 796 kbps
      Line Attenuation 41 db 19 db
      Noise Margin 12 db 16 db


    2. Advertisement
    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Could i get a speed increase

      Yes you should be able to get 2-3mb more, you will have to ring Sky.

    4. #3
      unbiased's Avatar
      unbiased is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2009
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Could i get a speed increase

      Thanks for answer,could anyone say whether is it best to ring their general line number to sort? or any other number

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION