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    drop in speed!!

    This is a discussion on drop in speed!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Yes scubbie that is the conclusion that i am comimg to as well after those stats ....funny thing just happened ...

    1. #21
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      Re: drop in speed!!

      Yes scubbie that is the conclusion that i am comimg to as well after those stats ....funny thing just happened was listening to streaming music when i turned back on the windows fire wall and the music died!!!!! restarted the stream with the wall still on and the stream restarted!!!!! very odd.

      right looks like i'll be uninstalling stuff till i find the guilty program i will keep you both informed if i find it


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    3. #22
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      Re: drop in speed!!

      well i do believe the guilty party has been found . Avast anti virus!!!

      download speed is 11120Kbps. Your upload speed is 766Kbps





      As you can see speeds have gone back up Thank you SCUBBIE AND ISITME for all your help.

      @isitme one last thing do you think those errors are worth talking to sky about as Scubbie said. Sky were to ring me back tonight but as of yet nothing

      Again thank you both.

    4. #23
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      Re: drop in speed!!

      That is good news that you have found the cause.

      I am concerned as Avast is a popular AV package. I wonder if the subscription was dated, if it was an old version or perhaps something else was wrong.

      What firewall & AV package do you now have?

      As for Sky calling back, this can be at any time, so don't loose hope yet.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #24
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      Re: drop in speed!!

      I agree with Scubbie about Avast, I use it and though it slows the connection down slightly it is hardly noticeable. All AV will slow done the connection to some extent or they are not doing the job properly. Are you sure you don't have anything else running in the AV line? If you don't try going to the Real Time Shields in Avast and turn each one off one at a time. See if any particular one is causing the problem.

      I don't think the errors are worth bothering about. Errors building up do no harm, it is when they are generated at a quick rate that the problems show.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #25
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      Re: drop in speed!!

      sorry for delay been a bit busy. As of the last few days i've been using AVG and no slow down in speed. Not got round to a firewall at the mo so just using the windows one for now. once again thank you both for all your help

    7. #26
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      Re: drop in speed!!

      I've found ZoneAlarm to be a friendly Firewall in the past.

      You'll get a lot of pop-up messages initially and need to specify your LAN as safe is you share files between devices on your LAN. Other that I find it very useful & it is free!

      Antivirus Software, Firewall, Spyware Removal, Virus Scan: Computer Security by ZoneAlarm

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #27
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      Re: drop in speed!!

      ZoneAlarm used to be great until you tried to remote it!

      Avast, AVG etc are all fine until they get out of date.

      It could well have been that the PC was trying to either do an intensive scan; update AV signature files; or even downloading Windows Update files.

      I also find Microsoft Security Essentials to be the least intrusive of AV programs lately. Plus it's free. Generally what happens with AV companies is that they share information about big nasty viruses and work together towards a fix. But the lesser known ones they tend to work in isolation.

    9. #28
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      Re: drop in speed!!

      Avast, AVG etc are all fine until they get out of date.
      I have Avast set to update every 4 hours. I stopped using AVG a while ago.

      I agree about MSE, the only problem with it is, unless you are set to download and install Windows Updates automatically, it does not update until you allow it. It would be better if it updated independent of Windows Updates. I have Updates set to download, but not install till I say so.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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