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    Finally connected how do my line stats look?

    This is a discussion on Finally connected how do my line stats look? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all Finally i have my broadband working im so happy! Just wondered if someone would not mind taking a ...

    1. #1
      craney13's Avatar
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      Finally connected how do my line stats look?

      Hi all

      Finally i have my broadband working im so happy! Just wondered if someone would not mind taking a look at my line stats.

      One thing to note, my broadband was activated on the 12th may and the DLM kicked in on the line on the 13th may and showed as completed on my mysky account on the 15th may. My broadband only actually started working today 17th may once the engineer went to the exchange and did something for the magic "@" symbol to appear. Anyway i dont know what line the DLM was looking at but i dont think it would have been mine if the broadband was not actually working. When i spoke to sky and they asked me to unplug my router they said it should show as unplugged there end but it was still saying it was plugged in and working fine, im guessing maybe it was on the wrong port at the exchnage? Anyway Its saying on my account that my speed has been set to 4mb which i was kinda happy with as my line as far as i am aware is pretty far away from the exchange.

      here's my results


      Connection Speed

      2048 kbps

      416 kbps

      Line Attenuation

      60.0 dB

      31.5 dB

      Noise Margin

      11.9 dB

      16.0 dB

      Its an MER connection as well


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Finally connected how do my line stats look?

      It's easier to post them with which is which downstream/upstream but looking ok and you shuld get some more speed once DLM has completed - at least another meg I reckon
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      craney13's Avatar
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      Re: Finally connected how do my line stats look?

      Thanks mate, just spoke to sky they managed to get my downstream to 2828kbps in the 1st socket that enters the house which is in the hallway ( i dont have a so called master as its the grey box located outside my house) we then tried another socket in the living room and it only synced at 2500kbps so i changed it back to the 1st socket that enters into the house in the hallway and it would only sync at 2600kbps this time . They said they would put the DLM back on my line and asked me to monitor it for 24hrs.

      When the engineer plugged his machine into the socket it was showing as a max upload of 1mb and a max downstream of 3789kbps. I really hope i can sync at 3mb id be happy with that. I was thinking of removing the ring wire to see if that helps but the engineer when i asked him said you need it?

      At the mo the stats are showing

      Connection Speed

      2608 kbps downstream
      412 kbps upstream

      Line Attenuation

      63.0 dB downstream
      40.5 dB upstream

      Noise Margin
      7.3 dB downstream
      15.9 dB upstream

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: Finally connected how do my line stats look?

      You're on ADSL2+, would've thought they'd move you to GDMT as you're on a long line - would've also thought they'd sort the upstream out too

      Looking good though
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      craney33's Avatar
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      Re: Finally connected how do my line stats look?

      Was thinking of tring my old virgin adsl2+ router and see how that syncs compared to the crappy seagom

    7. #6
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      Re: Finally connected how do my line stats look?

      EDIT

      I have just plugged in my old d link microfilter to my sagemcom router and my downstream has gone up to 3499kbps

    8. #7
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      Re: Finally connected how do my line stats look?

      Amazing what a dodgy filter can do to a connection. Get a filtered faceplate and do away with them forever!!
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      craney13 (20-05-11)

    10. #8
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      Re: Finally connected how do my line stats look?

      I was shocked mate to be honest in the difference, i dont think there's any point me trying my other router as i dont expect to get much more out of my line. As for the filtered faceplate i would like to give it ago but im a bit worried about the wiring of it, im not much of an electrician if im honest lol

    11. #9
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      Re: Finally connected how do my line stats look?

      Do you have extensions going off round the house? If not, there's no wiring required

      If there is it's just a case of removing the wires from the old faceplate and re-crimping them to the same terminals on the new filtered one. It's really simple
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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    13. #10
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      Re: Finally connected how do my line stats look?

      Take a look at the page on this site:

      ::. Kitz - Improve your adsl connection speed .::

      It is a relatively simple take to complete, but it you are unsure, I trust that you have a friend whom may be able to help you.

      Remember too that you will need to order both a filtered faceplate and an IDC tool as well.

      Whilst a credit card or disposable IDC tool will help, a proper IDC tool might be a safer option in your case.

      Most people on this forum who go for filtered faceplates have NTE5 sockets. These are easily identified by having a split faceplate. This would be the usual solution:

      BT NTE-2005 ADSL Faceplate for NTE5, 6 Way Version

      From what I understand your faceplates will all be one piece. In this instance the standard faceplate won't be of any use. Instead what I would highly recommend is a friendly phone call to Run-IT-direct. The often post on this forum, so do mention that you were referred to them from here.

      Call: 01952 502771

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      craney13 (20-05-11)

     

     
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