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    Help - Please

    This is a discussion on Help - Please within the Sky Broadband help forums, part of the Sky Broadband help and support category; since the 7th Sept when my BB was installed, by two engineers that amited i was their first, I have ...

    1. #1
      crititan's Avatar
      crititan is offline Sky User Member
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      Help

      since the 7th Sept when my BB was installed, by two engineers that amited i was their first, I have not been able to use the facility correctly. most nights my attempts are returned with dnserror.htm and that I understand is at sky's end.

      what should i do, the help line never answers and when they do i could not hear or understand them and i gave up

      early teething problems are one thing, but when the supplier sets up the system and then blames the end user thats another

      how do i solve this problem


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    3. #2
      Ratti3's Avatar
      Ratti3 is offline Sky User Member
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      when you get the error, what is your connection status in the router/sync speed/noise margin.

     

     

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