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    Confused??

    This is a discussion on Confused?? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I went on the sky website and inserted my phone number and post code and it said "Currently we estimate ...

    1. #1
      GrimTech's Avatar
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      Confused??

      I went on the sky website and inserted my phone number and post code
      and it said

      "Currently we estimate that the maximum download speed your line could support is 3.5Mb"

      I live just over the road from the exchange

      Exchange: Bridgwater BT Code: WWBWAT
      Location: George Street TA6 3NA
      Distance:- Direct:
      0.05 mi
      (appx)* By Road:
      305 ft

      Please tell me this ain't true
      My Current Stats
      ADSL Link-Downstream Upstream
      Connection Speed-22014 kbps 1150 kbps
      Line Attenuation-3.5 dB 3.6 dB
      Noise Margin-7.3 dB 9.4 dB



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    3. #2
      Shonk's Avatar
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      Re: Confused??

      if its a new number things get messed up as the system looks up the old postcode
      i was told i would only get 4meg max
      even though i knew i was 200m away from the exchange as the crow flies

      And i get

      Upstream 1142204
      Downstream 20479632
      SNR Margin(Upstream) 9.5 dB
      SNR Margin(Downstream) 7.95 dB
      Line Attenuation(Upstream) 6.0 dB
      Line Attenuation(Downstream) 18.0 dB

    4. #3
      GrimTech's Avatar
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      Re: Confused??

      Ok that makes me feel a lot better, When i get my broadband i will post before and after DLM
      My Current Stats
      ADSL Link-Downstream Upstream
      Connection Speed-22014 kbps 1150 kbps
      Line Attenuation-3.5 dB 3.6 dB
      Noise Margin-7.3 dB 9.4 dB


    5. #4
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      Re: Confused??

      same here, was told i would get 3.5 but now geting
      Connection Speed 21017 kbps 796 kbps
      Line Attenuation 20.0db 11.9db
      Noise Margin 7.0db 5.0db

    6. #5
      Exdee's Avatar
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      Re: Confused??

      It usually takes 24 hours to update the BT wholesale database. If your phone went live today the BT wholesale database should reflect this tomorrow.

    7. #6
      GrimTech's Avatar
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      Re: Confused??

      Yeah my phone line got connected at 9:30am, the BTO guy was really cheerful and really nice, he enjoyed a good chat lol
      My Current Stats
      ADSL Link-Downstream Upstream
      Connection Speed-22014 kbps 1150 kbps
      Line Attenuation-3.5 dB 3.6 dB
      Noise Margin-7.3 dB 9.4 dB


    8. #7
      SkyCST's Avatar
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      Re: Confused??

      The reason why you were all told/shown 3.5mbps is i believe because you are on SVBN equiptment.

      The line speed calculator for SVBN doesnt go right all the time.

    9. #8
      GrimTech's Avatar
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      Re: Confused??

      Well I will hope i get alot more then 3.5, that's just pants speed to be honest
      My Current Stats
      ADSL Link-Downstream Upstream
      Connection Speed-22014 kbps 1150 kbps
      Line Attenuation-3.5 dB 3.6 dB
      Noise Margin-7.3 dB 9.4 dB


    10. #9
      Exdee's Avatar
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      Re: Confused??

      Try this

    11. #10
      GrimTech's Avatar
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      Re: Confused??

      For Telephone Number 01278XXXXXX on Exchange BRIDGWATER

      Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.

      Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 7.5Mbps; typically the line speed would range between 6.5Mbps and 8Mbps.

      Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 15Mbps; typically the line speed would range between 8.5Mbps and 18.5Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 1.5Mbps and downstream line speed of 12Mbps; typically the downstream speed would range between 11Mbps and 13Mbps.

      The actual stable line speed supportable will be determined during the first 10 days of use. This speed may change over time, to ensure line stability is maintained.

      Thank you for your interest.

      Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.
      My Current Stats
      ADSL Link-Downstream Upstream
      Connection Speed-22014 kbps 1150 kbps
      Line Attenuation-3.5 dB 3.6 dB
      Noise Margin-7.3 dB 9.4 dB


     

     
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