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    Recommended Non-Sky Router

    This is a discussion on Recommended Non-Sky Router within the Sky Broadband help forums, part of the Sky Broadband help and support category; Luck has nothing to do with it. Persistence does....

    1. #21
      Khristian's Avatar
      Khristian is offline Sky User Member
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      Re: Recommended Non-Sky Router

      Luck has nothing to do with it. Persistence does.


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    3. #22
      IWasNotTheEnemy's Avatar
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      Re: Recommended Non-Sky Router

      Not at all. You've in effect bullied someone into putting through a request which is against T&Cs of the Sky BB service. Any agent with half a mind would've told you where to go and, if you'd threatened to cancel, put you through to cancellations to do just that.

      If it'd been me on the phone you wouldn't have got the logins
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #23
      Khristian's Avatar
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      Re: Recommended Non-Sky Router

      And where did I state I bullied someone?

      Actually, I made polite requests and got what I required.

      I'd suggest in future that before you make spurious comments on what you assume someone did that you check your facts.

      In relation to your comment that if it had been you on the phone, if indeed it had and you had been that obnoxious then you would of found yourself on the wrong side of a complaint.

    5. #24
      Scubbie's Avatar
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      Re: Recommended Non-Sky Router

      Khristian, please don't let this thread degenerate into a slanging match.

      Sky employees have been dismissed in the past for providing the log in details.

      It sounds like you got lucky.

      I personally would never advise another member to call Sky to get their log in details, I would always recommend that they look at the site on-line to help them.

      This means that you don't get things lost in translation (such as upper & lower case letters) and no one has their job put at risk.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #25
      Pengwern's Avatar
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      Re: Recommended Non-Sky Router

      To be fair to Khristian, he hasn't violated the Ts and Cs, Sky have by not providing kit that is able to perform up to the task it was supplied for.

      But going via the Executive Office, he has been granted an acceptance to use a non-Sky router.

      By going to 2nd tier support, they are correct in not supplying details. But by going higher, and being persistent, then yes it can pay dividends.

    7. #26
      Khristian's Avatar
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      Re: Recommended Non-Sky Router

      Oh I wouldn't, just stating my side.

      As far as I am aware, and have been informed by High Level Escalations, and Exec Support. Sky are now willing to provide the details, but only to those who can demonstrate a good technical understanding and need for them. Of course it wont work for everyone.

      Although as someone who works quite often, and very closely with Sky I have made my views clear internally (that anyone who wishes for them should have them as many users are willing to buy their own (usually better) equipment).

      I admit when I first requested my details I got told no, then I was told you can use your own equipment but we will not provide details, then after querying it I was provided with details. it is quite hit and miss.

      I should also point out that this was when Sky first started using the DSL-2640s which no one had cracked. If it had of already been done by then I wouldn't of bothered with asking Sky.

    8. #27
      Khristian's Avatar
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      Re: Recommended Non-Sky Router

      Greetings once again peoples.

      So I have now received and setup my nice new 7402NX.

      I have also been tweaking the settings and currently have it set as:

      Modulation: G.Dmt.BisPlusAuto
      Profile Type: BT
      Activate Line: true
      Coding Gain: Inc1_5
      TX Attenuation: Bis_0DB

      I am now syncing at 4032 / 896 where as before this was 3072/896 so there is some improvement.

      I have done the "port a1 show" command via Telnet and which returned the results below.

      I am just wondering if anyone with more experience with these routers can comment if there are any other tweaks or settings they would suggest, and also if anyone can spot my max attainable speed (or point me in the right direction).

      DriverVersion = 1.75
      APIVersion = GS_API_648
      DspFirmwareVersion = E.25.41.55 A
      RemoteChipVender = GSPN
      Linkuptime = 0 day 0 hr 13 min 16 sec
      DspVersion = 0x000000e1
      CommonHandshake = Enable
      Connected = true
      OperationalMode = G.Dmt
      State = Showtime
      Watchdog = 0x00000053
      OperationProgress = 0x000000ad
      LastFailed = 0x00000000
      TxBitRate = 896000
      RxBitRate = 4032000
      DeltACTATPds = +0.0 dB
      DeltACTATPus = +0.0 dB
      DeltHLINscds = 0
      ACTPSDDs = 0.00 dB
      ACTPSDUs = 0.00 dB
      BisTEQError = 0.00 dB
      RxATTNDR = 4604000
      TxATTNDR = 960173
      AnnexType = AnnexA
      CodeTypeStatus = AnnexA
      TxCellRate = 2113
      RxCellRate = 9509
      PhyTXCellCount = 44109
      PhyRXCellCount = 158873
      PhyCellDropCount = 0
      OverallFailure = 0
      InterleaveDpDn = 64
      InterleaveDpUp = 8
      RSCorrectedErrorsDn = 45608
      RSUnCorrectedErrorsDn = 63
      RSCorrectedErrorsUp = 25
      RSUnCorrectedErrorsUp = 4
      SuperFramesDn = 46764
      SuperFramesUp = 46764
      InterleaveRDn = 16
      InterleaveRUp = 16
      InterleaveSDn = 1
      InterleaveSUp = 8
      FastRDn = 0
      FastRUp = 0
      BisMDn = 0
      BisMUp = 126
      BisBDn = 0
      BisBUp = 32768
      BisTDn = 0
      BisTUp = 0
      BisLDn = 28
      BisLUp = 3
      BisRDn = 0
      BisRUp = 0
      BisSDn = 0
      BisSUp = 0
      BisDelayDn = 0
      BisDelayUp = 0
      ShowtimeStart = 795
      ATURVendor = CNXT
      ATUCCountry = 46591
      ATURANSIRev = 5632
      ATURANSISTD = 0
      ATUCANSIRev = 2048
      ATUCANSIId = CNXT
      ATUCANSISTD = 0
      DataBoost = Disable
      LocalITUCountryCode = 46591
      LocalSEF = 0
      LocalEndLOS = 0
      LocalSNRMargin = 6.0 dB
      LocalLineAttn = 63.5 dB
      INPup = 0.00
      INPdown = 0.00
      PMstatus = Unknown (3178)
      RawAttn = 64.0 dB
      LocalTxPower = 12.3 dB
      LocalFastChannelRxRate = 0
      LocalFastChannelTxRate = 0
      LocalFastChannelFEC = 0
      LocalFastChannelCRC = 0
      LocalFastChannelHEC = 0
      LocalFastChannelNCD = 0
      LocalFastChannelOCD = 0
      LocalFastChannelLCD = 0
      LocalInterleavedChannelRxRate = 4032000
      LocalInterleavedChannelTxRate = 896000
      LocalInterleavedChannelFEC = 45608
      LocalInterleavedChannelCRC = 63
      LocalInterleavedChannelHEC = 40
      LocalInterleavedChannelNCD = 0
      LocalInterleavedChannelOCD = 28
      LocalInterleavedChannelLCD = 0
      RemoteTxPower = 18.3 dB
      RemoteSEF = 1
      RemoteLOS = 0
      RemoteLineAttn = 31.5 dB
      RemoteSNRMargin = 9 dB
      RemoteFastChannelFEC = 0
      RemoteFastChannelCRC = 0
      RemoteFastChannelHEC = 0
      RemoteFastChannelNCD = 0
      RemoteFastChannelLCD = 0
      RemoteInterleavedChannelFEC = 25
      RemoteInterleavedChannelCRC = 3
      RemoteInterleavedChannelHEC = 0
      RemoteInterleavedChannelNCD = 1
      RemoteInterleavedChannelLCD = 0

    9. #28
      Khristian's Avatar
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      Re: Recommended Non-Sky Router

      LocalMgmtFEC0 = 0
      LocalMgmtCRC0 = 0
      LocalMgmtFECErroredSec = 0
      LocalMgmtErroredSec = 0
      LocalMgmtSeverelyErroredSec = 0
      LocalMgmtLOSErroredSec = 0
      LocalMgmtUnavailErroredSec = 0
      LocalMgmtHEC0 = 0
      RemoteMgmtFEC0 = 0
      RemoteMgmtCRC0 = 0
      RemoteMgmtFECErroredSec = 0
      RemoteMgmtErroredSec = 0
      RemoteMgmtSeverelyErroredSec = 0
      RemoteMgmtLOSErroredSec = 0
      RemoteMgmtUnavailErroredSec = 0
      RemoteMgmtHEC0 = 0
      LocalTPSTCCell0 = 0
      LocalTPSTCCell0UpperLayer = 0
      LocalTPSTCBitError = 0
      RemoteTPSTCCell0 = 0
      RemoteTPSTCCell0UpperLayer = 0
      RemoteTPSTCBitError = 0
      PSDMaskStatus = CO-MSK2
      StatusFailCount = 0
      LineUpCount = 5
      SRACnt = 0
      SRACntUp = 0
      DSBitSwapCnt = 12
      USBitSwapCnt = 0
      ProfileStatus = BT
      Action = Startup
      ActivateLine = None
      LineStatus = true
      HostControl = Enable
      AutoStart = true
      failsafe = false
      ShowtimeLed = 0
      Retrain = EnableOverallOnly
      Defaults = None
      ReadMemory =
      WriteMemory =
      DSPTrace = StopLogging
      LoopbackTest = Unknown (0)
      LineMode = None
      Whip = Disable
      WhipActive = Inactive
      WhipMode = Standalone
      DyingGasp = Enable
      UtopiaInterface = Level1
      PhysicalPort = 0
      ClockType = Crystal
      GenericTrace = DSP
      DSPTraceType = DSP Message Trace
      debug = disable
      MaxRSMemory = 32
      Profile = BT
      DetectNoise = Disable
      AnnexAStandard = Multimode
      AnnexAEcFdmMode = FDM
      AnnexAMaxBitsPerBin = 15
      AnnexATxStartBin = 6
      AnnexATxEndBin = 31
      AnnexARxStartBin = 32
      AnnexARxEndBin = 255
      AnnexARxAutoBinAdjust = Disable
      AnnexATxAttenuation = 0
      AnnexABitSwap = Enable
      AnnexABitSwapUp = Enable
      AnnexANTRMode = Disable
      AnnexAMaxDownRate = 255
      AnnexACapability = AnnexA/T1413
      AnnexACodingGain = Inc1_5
      AnnexAFramerType = Type3
      AnnexAFastRetrain = Enable
      AnnexAQualificationMode = Mode1
      AnnexAMaxMargin = PerCO
      AnnexAForceSNRMarginDn = 0x0000ffff
      BisAMaxInterleaveD = 511
      BisASHalf = Disable
      BisACabinetMode = Enable
      BisAPSDMask = NonOvlp-M1
      BisAStandard = G.Dmt.BisPlusAuto
      BisAEcFdmMode = EC
      BisAMaxBitsPerBin = 15
      BisATxStartBin = 6
      BisATxEndBin = 31
      BisARxStartBin = 6
      BisARxEndBin = 511
      BisARxAutoBinAdjust = Disable
      BisATxAttenuation = Bis_0DB
      BisABitSwap = Enable
      BisABitSwapUp = Enable
      BisANTRMode = Disable
      BisAMaxDownRate = 511
      BisACapability = A2/A2+
      BisACodingGain = Inc1_5
      BisAFramerType = Type3ET
      BisAFastRetrain = Disable
      BisAMaxSInverse = 0x10
      BisA_REIN = 60pps
      BisA_SRA = Enable
      BisA_PMmode = L2L3Allowed
      BisAQualificationMode = Mode1
      BisAPrecedence = DSInp
      BisAMaxMargin = PerCO
      BisADsInp = MinPossible
      BisAForceSNRMarginDn = 0x0000ffff
      BisA_SRAUp = Enable
      BisMMaxInterleaveD = 511
      BisMSHalf = Disable
      BisMCabinetMode = Disable
      BisMPSDMask = ALL
      BisMStandard = G.Dmt.BisPlusAuto
      BisMEcFdmMode = EC
      BisMMaxBitsPerBin = 15
      BisMTxStartBin = 6
      BisMTxEndBin = 63
      BisMRxStartBin = 6
      BisMRxEndBin = 511
      BisMRxAutoBinAdjust = Disable
      BisMTxAttenuation = Bis_0DB
      BisMBitSwap = Enable
      BisMBitSwapUp = Enable
      BisMNTRMode = Disable
      BisMMaxDownRate = 511
      BisMCapability = M2+/M2
      BisMCodingGain = Inc1_5c

    10. #29
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      Re: Recommended Non-Sky Router

      TxBitRate = 896000
      RxBitRate = 4032000

      RxATTNDR = 4604000
      TxATTNDR = 960173

      RSCorrectedErrorsDn = 45608
      RSUnCorrectedErrorsDn = 63
      RSCorrectedErrorsUp = 25
      RSUnCorrectedErrorsUp = 4


      LocalSNRMargin = 6.0 dB
      LocalLineAttn = 63.5 dB
      RawAttn = 64.0 dB

      LocalInterleavedChannelRxRate = 4032000
      LocalInterleavedChannelTxRate = 896000

      RemoteLineAttn = 31.5 dB
      RemoteSNRMargin = 9 dB



      Checking the attenuation of 63.5db, it's estimating you for between 2-3Mb/s. So connecting at 4Mb/s, you're doing well.

      However there seems to be some errors on the line. You using your test socket? If you're hoping to squeeze every last bit (pardon the pun) out of your line, I'd suggest using the test socket.

    11. #30
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      Re: Recommended Non-Sky Router

      I also noticed your very high attenuation, have you moved house since you posted in this thread - http://www.skyuser.co.uk/forum/sky-d...tml#post287098

      I think the speed increase may be due to your noise margin being below the Sky default. Have you set your router for this? If you have returning it to 7 db may reduce your errors and give you a better throughput.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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