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    Slow internet speeds, whats wrong?

    This is a discussion on Slow internet speeds, whats wrong? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Okay so basically i switched to sky 16mb recently and i thought i wouldn't receive that but it would be ...

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      imarv's Avatar
      imarv is offline Sky User Member
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      Slow internet speeds, whats wrong?

      Okay so basically i switched to sky 16mb recently and i thought i wouldn't receive that but it would be higher than the 8 mb i had before.
      However i am mostly getting around 6mb with a 0.5 upload...
      i live approx 1.2km from the exchange, with attenuation of 30db/11db... i can get any other info required but can anyone tell me why its so slow?


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      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Slow internet speeds, whats wrong?

      We need to see the connection stats please:

      How to get your router statistics
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      imarv's Avatar
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      Re: Slow internet speeds, whats wrong?

      Connection Speed 9212 kbps 797 kbps
      Line Attenuation 30 db 11 db
      Noise Margin 7 db 13 db

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      Re: Slow internet speeds, whats wrong?

      You should get an 8Mb download with that using ethernet. You will get a bit less with wireless, but you may get more by changing the router channel.

      You should be syncing a bit higher 13-14 Mb, so if you have a Test socket, plug in there and take your stats and post them.
      How to test your ADSL in the Master Test Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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