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    Drivers help! pleaseee

    This is a discussion on Drivers help! pleaseee within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just noticed by reading "forums" in the device manager list i should have a "network adapter" menu, but its not ...

    1. #11
      notverygoodwithpcs's Avatar
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      Re: Drivers help! pleaseee

      Just noticed by reading "forums" in the device manager list i should have a "network adapter" menu, but its not there, maybe thats whats causing the problems?


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      Re: Drivers help! pleaseee

      Quote Originally Posted by SOF006 View Post
      You will need to give a list of your hard ware in Device Manager in the Control Panel. Are you using Windows xp, vista or 7?
      This may not work until the driver is installed.

      If the OP has not CDs that were supplied with the computer, then there are only three choices remaining:

      * contact the supplier

      * visit a local PC shop and see if they can help, or ask a friend who is competent

      * do nothing & give up (unlikely, but thought that I'd put it in)

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    4. #13
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      Re: Drivers help! pleaseee

      haha the giving up part isnt an option until i get so fed up i chuck my pc outta the window lol.....cheers for all your help xx

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      Re: Drivers help! pleaseee

      Quote Originally Posted by notverygoodwithpcs View Post
      haha the giving up part isnt an option until i get so fed up i chuck my pc outta the window lol.....cheers for all your help xx
      Seriously though, you should have been provided a CD for the motherboard. If you can find that, we can describe what you need to do.

      You are using a LAN port on the computer. Most PCs have them on the motherboard, but some older ones would have it on an expansion card.

      Personally if I were in this situation I would take a look at the guts of the machine, but I would be reluctant to advise this to someone who isn't familiar with the correct names for the cables, let alone the inside of a computer.

      You could end up mucking things up, hence my suggestion to get some local help if you can't find the CD.

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      Re: Drivers help! pleaseee

      You should be able to find the motherboard model, search online for the drivers for it.


    7. #16
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      Re: Drivers help! pleaseee

      Just opened it up......not doing that again.....i poked everything hoping that will work if not, its going to pc world tomorrow (again) lol

    8. #17
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      Re: Drivers help! pleaseee

      I doubt if you have mucked it up just by opening the covers, but with the greatest of respect, I wouldn't recommend that you go any further.

      I have seen first hand the mess that some people have made of their computers and it wasn't pretty.

      Ask someone to help you who knows what they are doing. In many cases it will be less than half an hours worth of work and you'll have a PC that is usable.

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      Re: Drivers help! pleaseee

      If there is no entry for the NIC in the Device Manager, then it probably means it needs enabled in the BIOS. Go into the BIOS, how depends on the BIOS but it could be pressing the either Del, F2, F10, key, it usually tells you on the Post screen. In the BIOS look for something like attached peripherals, change disabled to enabled or Auto.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #19
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      Re: Drivers help! pleaseee

      Quote Originally Posted by notverygoodwithpcs View Post
      Just noticed by reading "forums" in the device manager list i should have a "network adapter" menu, but its not there, maybe thats whats causing the problems?
      If the driver is not installed you won't see it appearing under 'network adapter'. You need to look for yellow exclamation marks in the device manager. You might find these under the 'other devices' sub heading.

      It might say 'unknown device' or 'ethernet controller'.

      If I recall correctly the device manager in XP is slightly different and all your yellow exclamations appear right at the bottom of the device manager.

      If you spot something like this the next step would be to download a hardware detector utility to get the details of your motherboard. You should find plenty on google.

      Next go to the -> Mobo's website and download drivers.

      All this is assuming you don't have a seperate ethernet pci card and your ethernet is embedded into your motherboad.

      This is what a seperate pci card looks like:



      This pci card would be located where it says '2' in the picture below. If you plug your yellow cable where it says '1' then the above should work for you.



      If you have a seperate ethernet card ( # 2 on the picture) you will just have to open your casing and read the name of the manufacturer and the model number and download the drivers from the relevant site.

     

     
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