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    First Day Connection Query

    This is a discussion on First Day Connection Query within the Sky Broadband help forums, part of the Sky Broadband help and support category; Just a quick question, had my sky broadband anytime activated this morning and im aware that for a day or ...

    1. #1
      Kail1967's Avatar
      Kail1967 is offline Sky User Member
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      First Day Connection Query

      Just a quick question, had my sky broadband anytime activated this morning and im aware that for a day or so my speeds will be around the 4meg mark. After this time it should increase fingers crossed but checking the connection status of the router it says ive connected to the exchange at the following speeds.

      Modem Status Connected
      DownStream Connection Speed 4095 kbps
      UpStream Connection Speed 605 kbps

      Being a total novice i would have assumed it would have connected at a higher rate but the speeds capped back during training or am i being even dumber than i thought possible


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    3. #2
      I_Hate_Sky_Awnsers's Avatar
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      Re: First Day Connection Query

      That is the speed that new lines start at.

      DLM will run on your line over the next 10 days.

      Could you post your router stats? So that we can tell you what you are likely to receive.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    4. #3
      Kail1967's Avatar
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      Re: First Day Connection Query



      Hope this is what you mean?

      I think also my opening question is wrong lol i meant to say what should it show as connected at the exchange? as its showing 4095 whereas i would have thought it would connect at the exchange at a higher rate. Apologies for being dumb here, seriously im not really this thick lol

    5. #4
      I_Hate_Sky_Awnsers's Avatar
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      Re: First Day Connection Query

      With your attenuation you should probably get around 12Mb.

      You are capped to 4096/608 to begin
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    6. #5
      Kail1967's Avatar
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      Re: First Day Connection Query

      Ok thanx for that, i take it also i should expect a few disconnection during the first day? Had a couple already so not sure if thats the norm or what?

    7. #6
      Isitme's Avatar
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      Re: First Day Connection Query

      DLM usually resyncs in the early hours, so you should not notice any disconnection, once the line has settled. If you do, there may be a problem with your line. Give the connection some time to settle in, it is possible the engineers are still doing the final settings at the exchange.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      Kail1967's Avatar
      Kail1967 is offline Sky User Member
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      Re: First Day Connection Query

      Thanx for the replys guys, yeah the disconnection this morning must have been them still working on the change over as its been solid since.
      Just a case now of sitting tight and waiting for the speed to increase and to see what speed the line can go to and remain stable, i would have hoped we could reach about 16 meg but anything more than 10 will do me.

    9. #8
      Isitme's Avatar
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      Re: First Day Connection Query

      You may get 16Mb but I think 12-14 is more likely. It really depends on the condition of your line and your internal wiring, if any.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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