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    estimated speed

    This is a discussion on estimated speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; so everytime i ring sky they say my maximum speed is 10.8mb but when i done an estimate on bt ...

    1. #1
      harty10's Avatar
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      estimated speed

      so everytime i ring sky they say my maximum speed is 10.8mb but when i done an estimate on bt it said estimated speed = 17.9mb and my line is with bt so are they lying to me on the phone


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: estimated speed

      Why keep starting new threads? Why not stick to one?

      And if you ARE going to start a new one, at least post stats. Going by the ones you posted in March yes in theory you should get more speed but the noise margin is low so you can't. Chances are you've got a bad line so until you get this fixed there's nothing else you can do
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      Re: estimated speed

      how do i go about fixing my linee, who does it

    5. #4
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      Re: estimated speed

      you and BT,
      it sounds like the figure sky are giving is a realtime figure dependant on you current line and wiring conditions.

      My advice, sort your extensions. put your router at the master socket. ask sky what you can theoretically get maximum. if its better ask if its capped.

      If you believe its your line after that then book bt to check your line and extension wiring
      Bugatti Veyron - One of the greatest engineering projects ever!

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      Re: estimated speed

      You'd only want to book BT out if you've got a noisy line - anything BB related must come from the ISP
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #6
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      Re: estimated speed

      Line Attenuation
      18.0 db
      8.0 db

      Noise Margin
      6.3 db
      6.5 db

      Theoretically you should be able to get around 18Mb, but with the stats above that i took from another one of your threads there is no room for improvement.

      Can you do as IWNTE suggest and post current stats from the master socket, ensuring that you are not using an extension cable.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

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      Re: estimated speed

      ROUTER STATISTICS

      System Up Time: 62:27:49
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 75066 114748 0 313 129 1:04:19
      LAN 859029 1138600 0 0 0 62:27:49
      WLAN 1791037 1355524 0 159 327 62:27:24
      ADSL Link Downstream Upstream
      Connection Speed 10823 kbps 874 kbps
      Line Attenuation 18.5 db 8.1 db
      Noise Margin 7.2 db 7.0 db

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      Re: estimated speed

      Are those stats from the master socket?

      If possible can you connect to the test socket and repost your stats?
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    10. #9
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      Re: estimated speed

      What is the point in all these threads you create? You don't listen to a single thing that is suggested.

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      Re: estimated speed

      i dont have a test socket :/ do i need an engineer booked to come sort the line out

     

     
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