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    speed

    This is a discussion on speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; sorry for taking so long to reply all extensions are dead with face plate removed...

    1. #11
      keno2000uk's Avatar
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      Re: speed

      sorry for taking so long to reply all extensions are dead with face plate removed


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    3. #12
      Isitme's Avatar
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      Re: speed

      We need the actual stats from the Test socket please.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
      keno2000uk's Avatar
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      Re: speed

      the stats i posted a few posts up were from the test socket

    5. #14
      Isitme's Avatar
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      Re: speed

      Can we start again please? Plug into your normal position and take your stats. Now plug into the Test socket and take your stats. Post both sets of stats, indicating which is which.

      While you have the Test socket exposed, plug in a corded phone, dial 1 digit and listen? Can you hear any noise?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
      keno2000uk's Avatar
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      Re: speed

      hi stats from normal and test sockets are exactly the same as one i posted few posts up not even one number difference unfortunately i dont have access to a corded phone

    7. #16
      I_Hate_Sky_Awnsers's Avatar
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      Re: speed

      so from the master you have

      34.5db annuention and 6.2 Noise Margin

      and from the test socket

      Connection Speed 7684 kbps 796 kbps
      Line Attenuation 36.5 dB 22.0 dB
      Noise Margin 6.6 dB 12.4 dB

      Is that correct?
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    8. #17
      keno2000uk's Avatar
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      Re: speed

      No sorry for.being confusing the stats you just posted as my test socket stats are the stats I get from master socket as well

    9. #18
      Isitme's Avatar
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      Re: speed

      If that is the case, your external line is faulty or is just in a generally poor condition. All you can do is keep on at Sky to get your line improved. It is not capped, it is giving you as much as its present condition allows.

      You can use a cordless phone to check the line, but the problem is that this type of phone can pick up interference and make it appear the line is faulty. However if you check with it and the line is quiet, there is not much you can do. If you do get excessive noise you should borrow a corded phone to check the noise is coming from the line and not the phone itself.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #19
      keno2000uk's Avatar
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      Re: speed

      result found someone at sky who knew what they were talking about told me my max attainable rate was 11meg so has now set me at 10meg and im downloading at 1.2 meg a second i am now a happy man.

    11. #20
      Scubbie's Avatar
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      Re: speed

      Nice result.

      Any chance you could post both your router stats & a speedtest.net result?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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