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    Sky keeps dropping out - worked fine on Plusnet

    This is a discussion on Sky keeps dropping out - worked fine on Plusnet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Dialed 1 and no noise, thanks though...

    1. #11
      bunglebonze's Avatar
      bunglebonze is offline Sky User Member
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      Re: Sky keeps dropping out - worked fine on Plusnet

      Dialed 1 and no noise, thanks though


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    3. #12
      bunglebonze's Avatar
      bunglebonze is offline Sky User Member
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      Re: Sky keeps dropping out - worked fine on Plusnet

      min - 44
      max - 46
      ave - 45

      for the ping, having trouble copying from the command prompt for the other

      I'll call sky for the ms8

      My adsl socket was installed by a mate who is a BT engineer when I was on plusnet, its a bt openreach socket

    4. #13
      I_Hate_Sky_Awnsers's Avatar
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      Re: Sky keeps dropping out - worked fine on Plusnet

      If it has a line across the middle of it. Would it be possible to remove the two screws and connect to the test port behind the faceplate, and repost your stats.

      Might need to increase your SNR before the profile below will be stable

      G.DMT profile with 2048/416 8ms max delays and 0 symbol INP
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    5. #14
      bunglebonze's Avatar
      bunglebonze is offline Sky User Member
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      Re: Sky keeps dropping out - worked fine on Plusnet

      ADSL Link Downstream Upstream
      Connection Speed 1533 kbps 605 kbps
      Line Attenuation 68.5 dB 45.5 dB
      Noise Margin 7.9 dB 9.7 dB

      Taken face off and plugged in these are the stats again

    6. #15
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      Re: Sky keeps dropping out - worked fine on Plusnet

      Give Sky a call, ask them change the line code to g.dmt and uncap it. You'll likely end up at around 2mbps.

      Even if the speed doesn't increase, then at least it'll be likely that the stability will.

    7. #16
      I_Hate_Sky_Awnsers's Avatar
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      Re: Sky keeps dropping out - worked fine on Plusnet

      Doesn't look like your internal wiring is causing an issue
      Last edited by I_Hate_Sky_Awnsers; 29-03-11 at 10:06 PM.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    8. The Following User Says Thank You to I_Hate_Sky_Awnsers For This Useful Post:

      bunglebonze (29-03-11)

     

     
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