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    Router resetting itself.

    This is a discussion on Router resetting itself. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have a problem where the router (D-Link model) is resting itself every couple of minutes. Sky say there is ...

    1. #1
      Stuffy65's Avatar
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      Router resetting itself.

      I have a problem where the router (D-Link model) is resting itself every couple of minutes. Sky say there is nothing wrong with the line and it will cost me 140 for an engineer visit and they don't find a fault.

      Looking at the log on the router it doesn't look like a line fault to me but a fault with the router softwear.

      The log is as follows xx.xx.xx etc is a mac address and yy.yy.yy.yy is my ip address. Also the destination port (6881 to 6890) is opened bittorrent (legal feeds) onto my nas box ip address.

      As anybody got any ideas what's going on?


      Jan 1 00:00:07 kernel: eth4 Link UP 1000 mbps full duplex
      Jan 1 00:00:19 kernel: eth3 Link UP 100 mbps full duplex
      Jan 1 00:01:18 kernel: Line 0: xDSL G.994 training
      Jan 1 00:01:33 kernel: Line 0: ADSL G.992 started
      Jan 1 00:01:37 kernel: Line 0: ADSL G.992 channel analysis
      Jan 1 00:01:42 kernel: Line 0: ADSL G.992 message exchange
      Jan 1 00:01:42 kernel: Line 0: ADSL link up, Path 0, us=767, ds=8000
      Mar 28 23:21:51 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=86.146.100.98 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=11872 DF PROTO=TCP SPT=53424 DPT=6886 WINDOW=65535 RES=0x00 S
      Mar 28 23:22:00 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=86.146.100.98 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=12952 DF PROTO=TCP SPT=53424 DPT=6886 WINDOW=65535 RES=0x00 S
      Mar 28 23:23:00 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=207.81.119.214 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=37392 DF PROTO=TCP SPT=60882 DPT=6889 WINDOW=65535 RES=0x00
      Mar 28 23:25:01 kernel: Line 0: xDSL G.994 training
      Mar 28 23:25:17 kernel: Line 0: ADSL G.992 started
      Mar 28 23:25:21 kernel: Line 0: ADSL G.992 channel analysis
      Mar 28 23:25:25 kernel: Line 0: ADSL G.992 message exchange
      Mar 28 23:25:26 kernel: Line 0: ADSL link up, Path 0, us=767, ds=7998
      Mar 28 23:26:27 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=24.225.83.133 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=18387 DF PROTO=TCP SPT=57448 DPT=6889 WINDOW=8192 RES=0x00 SY
      Mar 28 23:26:35 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=24.225.83.133 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=18799 DF PROTO=TCP SPT=57448 DPT=6889 WINDOW=8192 RES=0x00 SY
      Jan 1 00:00:07 kernel: eth4 Link UP 1000 mbps full duplex
      Jan 1 00:00:19 kernel: eth3 Link UP 100 mbps full duplex
      Jan 1 00:01:18 kernel: Line 0: xDSL G.994 training
      Jan 1 00:01:33 kernel: Line 0: ADSL G.992 started
      Jan 1 00:01:37 kernel: Line 0: ADSL G.992 channel analysis
      Jan 1 00:01:42 kernel: Line 0: ADSL G.992 message exchange
      Jan 1 00:01:42 kernel: Line 0: ADSL link up, Path 0, us=767, ds=8000
      Mar 28 23:21:51 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=86.146.100.98 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=11872 DF PROTO=TCP SPT=53424 DPT=6886 WINDOW=65535 RES=0x00 S
      Mar 28 23:22:00 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=86.146.100.98 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=12952 DF PROTO=TCP SPT=53424 DPT=6886 WINDOW=65535 RES=0x00 S
      Mar 28 23:23:00 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=207.81.119.214 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=37392 DF PROTO=TCP SPT=60882 DPT=6889 WINDOW=65535 RES=0x00
      Mar 28 23:25:01 kernel: Line 0: xDSL G.994 training
      Mar 28 23:25:17 kernel: Line 0: ADSL G.992 started
      Mar 28 23:25:21 kernel: Line 0: ADSL G.992 channel analysis
      Mar 28 23:25:25 kernel: Line 0: ADSL G.992 message exchange
      Mar 28 23:25:26 kernel: Line 0: ADSL link up, Path 0, us=767, ds=7998
      Mar 28 23:26:27 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=24.225.83.133 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=18387 DF PROTO=TCP SPT=57448 DPT=6889 WINDOW=8192 RES=0x00 SY
      Mar 28 23:26:35 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=24.225.83.133 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=18799 DF PROTO=TCP SPT=57448 DPT=6889 WINDOW=8192 RES=0x00 SY
      Jan 1 00:00:07 kernel: eth4 Link UP 1000 mbps full duplex
      Jan 1 00:00:19 kernel: eth3 Link UP 100 mbps full duplex
      Jan 1 00:01:18 kernel: Line 0: xDSL G.994 training
      Jan 1 00:01:33 kernel: Line 0: ADSL G.992 started
      Jan 1 00:01:37 kernel: Line 0: ADSL G.992 channel analysis
      Jan 1 00:01:42 kernel: Line 0: ADSL G.992 message exchange
      Jan 1 00:01:42 kernel: Line 0: ADSL link up, Path 0, us=767, ds=8000
      Mar 28 23:21:51 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=86.146.100.98 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=11872 DF PROTO=TCP SPT=53424 DPT=6886 WINDOW=65535 RES=0x00 S
      Mar 28 23:22:00 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=86.146.100.98 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=116 ID=12952 DF PROTO=TCP SPT=53424 DPT=6886 WINDOW=65535 RES=0x00 S
      Mar 28 23:23:00 kernel: Intrusion -> IN=atm1 OUT= MAC=xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx SRC=207.81.119.214 DST=yy.yy.yy.yy LEN=48 TOS=0x00 PREC=0x00 TTL=115 ID=37392 DF PROTO=TCP SPT=60882 DPT=6889 WINDOW=65535 RES=0x00
      Mar 28 23:25:01 kernel: Line 0: xDSL G.994 training
      Mar 28 23:25:17 kernel: Line 0: ADSL G.992 started
      Mar 28 23:25:21 kernel: Line 0: ADSL G.992 channel analysis
      Mar 28 23:25:25 kernel: Line 0: ADSL G.992 message exchange
      Mar 28 23:25:26 kernel: Line 0: ADSL link up, Path 0, us=767, ds=7998


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    3. #2
      Isitme's Avatar
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      Re: Router resetting itself.

      It looks like you are being probed by people in Canada, US and UK. Do you have 'Respond to ping' turned on in your router. If so uncheck it. It may be a consequence of using torrents. You might also want to reboot your router or turn it off for a couple of hours to get a new IP address.
      I don't really understand ' 1000 mbps full duplex' as you router is obviously not capable of Gb ethernet. As you say there may be something corrupted in the firmware. Has your router firmware been updated recently? If it has, it may not have 'taken' properly, hence the constant training.

      TomD


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      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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    4. #3
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      Re: Router resetting itself.

      Is the router completely resetting or just losing sync?

    5. #4
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      Re: Router resetting itself.

      Is it stable when you don't have bittorrent running?
      What version of the firmware is on it (SKY_1.11 or SKY_2.04)?
      Do you have another router you could try - if so extract the password from the dlink and see if it cures the problem.

    6. #5
      fuzzy logic's Avatar
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      Re: Router resetting itself.

      Quote Originally Posted by Isitme View Post
      I don't really understand ' 1000 mbps full duplex' as you router is obviously not capable of Gb ethernet.
      That's normal for the d-link, the external (100mbps) ports are eth0 to eth3, so the gigabit eth4 is something internal - ifconfig gives the same stats for bcmsw (whatever that is) as eth4, so I guess they're connected.

      There have been one or two posters that reported unstable connections with the d-link, at least one of which had no problems with another router, I wondered if there may have been some problem with the adsl driver firmware on the sky_1.11 firmware as its a new chip.
      Last edited by fuzzy logic; 29-03-11 at 01:52 PM.

    7. #6
      Isitme's Avatar
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      Re: Router resetting itself.

      I don't think he is using the Sky Dlink, he says he has an R version.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      Stuffy65's Avatar
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      Re: Router resetting itself.

      The sky firmware version is 2_04 with a static ip address.

      Ping is turned off.

      The destination port(s) (dpt in the log) are open for BitTorrent, the ports are redirected by a firewall rule to a static ip address on a nas device. All the kernal intrusion log entries relate to BitTorrent ports.

      It looks like the router is rebooting.

      The eth4 port is the only ethernet port connected. It's connected to a 1000 mbps switch which has a bunch of other devices hanging off it (mixture of 1000 mbps & 100 mbps devices).

      To the question is it stable if BitTorrent isn't running the answer is no, but the firewall is still trying to redirect the traffic.

      I would try another router, in fact I would prefer to use my draytek 2820 VN rather then the toy sky have supplied but when I did try using it some time ago it would connect at the correct speed but only allow throughput of 2meg, which I couldn't get to the bottom off. Also sky have changed my connection to a static IP, PPPoE, VCI 40 and a host of other changes which I'm guessing is designed to stop people using 3rd party routers. (I haven't used the draytek for months so its not a case of swapping the sky router in and finding it doesn't work).

    9. #8
      fuzzy logic's Avatar
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      Re: Router resetting itself.

      Other Sky users on their new MSANs who are now connecting using MER rather than PPPoE have reported that they can still revert to using PPPoA with the original settings. Whether this will continue to be the case is another matter, but there's still two sky routers that don't support MER yet.

      Have you tried the Sky router in the test socket with nothing else connected(If you have an NTE5) to see if that makes any difference, this should rule out your telephone extensions, phones, defective sky filters, sky box etc. Also when using your Draytek, did you check for CRC and HEC errors since they can kill throughput.

      If using the test socket doesn't make a difference, I'd be trying Sky support again, as I would have thought they'd want to try another router before calling out Openreach, because if it proves to be a faulty sky router I'd have thought they'd have to pick up the bill?

    10. #9
      Isitme's Avatar
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      Re: Router resetting itself.

      Quote Originally Posted by Isitme View Post
      I don't think he is using the Sky Dlink, he says he has an R version.
      Sorry, got my threads mixed up.

      Try connecting your Draytek using PPPoA, as mentioned, it seems to be working for everyone else.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #10
      Stuffy65's Avatar
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      Re: Router resetting itself.

      I was talking to Sky's level 2 support, with the router into the NTE5 socket. And they were telling me there was nothing wrong with line. Which is why I was thinking the problem is the router. I've never seen the kernel intrusion log entries which has me thinking its to much of a coincident.

      I will try the draytek again configured to PPPoA (which I think it supports) , the DLink reports its connected by PPPoA when you press the Sky Test button. When I was using the dreytek there where very few CRC or HEC errors, but it was strange that it had a max download speed of exactly 2mbps while it was connected at 6.8 meg.

     

     
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