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    Cant connect to msn messenger or xbox live

    This is a discussion on Cant connect to msn messenger or xbox live within the Sky Broadband help forums, part of the Sky Broadband help and support category; Everything has been working fine since i got sky unlimited. But today i suddenly cant connect to either msn messenger ...

    1. #1
      blackmesa8's Avatar
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      Cant connect to msn messenger or xbox live

      Everything has been working fine since i got sky unlimited. But today i suddenly cant connect to either msn messenger or xbox live. It's not working on any of my 3 computers or my xbox.
      Everything else tho i try works perfectly fine.

      Anyone know how to fix this since its very annoying.


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    3. #2
      Scubbie's Avatar
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      Re: Cant connect to msn messenger or xbox live

      Occasionally I've experienced something similar to this with another ISP, where anything related to M$ was unavailable. The issue then was directly related to the ISP sharing Web access with another provider and the link from the other provider having failed.

      I can confirm the MSN Messenger IS currently working, so I might suggest that you retry and update us.

      It might be that something as simple as rebooting your Sky Router may resolve the issue.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      blackmesa8 (27-03-11)

    5. #3
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      Re: Cant connect to msn messenger or xbox live

      Quote Originally Posted by blackmesa8 View Post
      Everything has been working fine since i got sky unlimited. But today i suddenly cant connect to either msn messenger or xbox live. It's not working on any of my 3 computers or my xbox.
      Everything else tho i try works perfectly fine.

      Anyone know how to fix this since its very annoying.
      I'm getting the same problem, can't sign onto msn and all the microsoft pages are loading very slowly. Can barely access my hotmail, though it does sign in eventully (but the messenger part of it doesn't load).

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      blackmesa8 (27-03-11)

    7. #4
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      Re: Cant connect to msn messenger or xbox live

      only my xbox wount work :/ ive signed in on xbox.com easy

    8. #5
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      Re: Cant connect to msn messenger or xbox live

      Quote Originally Posted by DE4life View Post
      I'm getting the same problem, can't sign onto msn and all the microsoft pages are loading very slowly. Can barely access my hotmail, though it does sign in eventully (but the messenger part of it doesn't load).
      Exactly what im getting. hope it comes back soon. I wanna play some xbox live games with some mates online lol.

    9. #6
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      Re: Cant connect to msn messenger or xbox live

      guys it must be sky related because 2 of my mates with sky and they all getting same problem so sort it out!

    10. #7
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      Re: Cant connect to msn messenger or xbox live

      For reference, I've plugged in my 3G dongle & signed accessed both the M$ & Xbox websites.

      I then disconnected it & got to both again through my Sky BB.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    11. #8
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      Re: Cant connect to msn messenger or xbox live

      I cannot connect either through Sky.

      Googled problem led me here.

      Hello.

    12. #9
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      Re: Cant connect to msn messenger or xbox live

      if u are a sky customer your router has had a update this morning which has banned ur router from connect to xboxlive sky and xboxlive know this and are trying to sort it out

      change your mtu to 1364 myne works noww

    13. #10
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      Re: Cant connect to msn messenger or xbox live

      Can't connect to XBL either

      My xbox suggested changing the mtu but it didn't work for me

     

     
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