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    Cant connect to msn messenger or xbox live

    This is a discussion on Cant connect to msn messenger or xbox live within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am a sky broadband customer and am having the same issue. I hope they sort it soon as was ...

    1. #11
      Brocklaser's Avatar
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      Re: Cant connect to msn messenger or xbox live

      I am a sky broadband customer and am having the same issue.
      I hope they sort it soon as was hoping to play online later!


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    3. #12
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      Re: Cant connect to msn messenger or xbox live

      Quote Originally Posted by harty10 View Post
      if u are a sky customer your router has had a update this morning which has banned ur router from connect to xboxlive sky and xboxlive know this and are trying to sort it out

      change your mtu to 1364 myne works noww
      Not saying you are wrong, but it seems all the Sky routers are effected, it is unlikely they would all be updated at the same time. It is more likely to be a peering issue.

      I have just had a Trojan blocked when opening the Xbox Live page, there may be more to this than meets the eye. Could be they have been hacked..

      TomD


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    4. #13
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      Re: Cant connect to msn messenger or xbox live

      Sorry guys.I have started a new post on this.
      I phoned Sky this morning.And they never said anything about an update.They said it was probably due to the xbox servers.

    5. #14
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      Re: Cant connect to msn messenger or xbox live

      I can't see it being a router firmware update issue either, because a lot of people (myself included) don't use the Sky supplied router and they are still having the issue.

    6. #15
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      Re: Cant connect to msn messenger or xbox live

      There are issues with msn/hotmail as well so I'm not sure it's confined to xbox. Very little point calling sky customer services though, they won't have a clue what's going on.

    7. #16
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      Re: Cant connect to msn messenger or xbox live

      Heads up to anyone watching this post. It seems to be back working again for me.
      Msn messenger is working xbox live is working and microsoft.com is even loading perfectly fine and fast now.

      Anyone who has had this issue should try reconnecting to whatever microsoft services they couldn't connect to hopefully its fixed for everyone.

    8. #17
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      Re: Cant connect to msn messenger or xbox live

      Still not working for me!

    9. #18
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      Re: Cant connect to msn messenger or xbox live

      im signed in on xbox but as soon as i click to play a game, it kicks me off, then i dashboard it and it signs me back in :S

    10. #19
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      Re: Cant connect to msn messenger or xbox live

      still not working for me either :-(

    11. #20
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      Re: Cant connect to msn messenger or xbox live

      Quote Originally Posted by harty10 View Post
      im signed in on xbox but as soon as i click to play a game, it kicks me off, then i dashboard it and it signs me back in :S
      its doing exactly the same for me now just reset everything changed my mtu from 1500 to 1364 and its signs into live but as soon as i try ans play a game it signs me out of xbox live then when i return to the dash it signs back in to live

     

     
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