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    Advice on connection after DLM

    This is a discussion on Advice on connection after DLM within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey all, I've been looking through the other posts and think its awsome the amount of support that is given ...

    1. #1
      Redblue's Avatar
      Redblue is offline Sky User Member
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      Advice on connection after DLM

      Hey all,

      I've been looking through the other posts and think its awsome the amount of support that is given here, so I thought i'd post and get some advice.

      After DLM my stats are:

      ADSL Link Downstream Upstream
      Connection Speed 5023 kbps 798 kbps
      Line Attenuation 27.5db 16.7db
      Noise Margin 13.6db 11.6db

      Now, from what i've read this seems a little slow for the downstream connection speed but the issue I am facing is that I am inside a new build flat.

      All the faceplates have security torque screws which stops people like me meddling with any wiring and I can't find any other relevant boxes in the rest of the house. I started off in the socket where the TV aerial enters the flat for the DLM period, but now moving it to socket next to my intercom the noise margin increased by 5db (not a huge gain but a gain). Any advice before I call and see if I can get an improvement? I can see a very circular conversation coming regarding the fact that I need to plug it into the master socket, and me replying that it isn't possible.

      Thanks in advance.


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    3. #2
      Isitme's Avatar
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      Re: Advice on connection after DLM

      Leave your router where it is and call Sky. Tell them you have improved your wiring and would like your speed reconfigured. 5db is quite a lot really and can make a big difference to your speed.

      Unfortunately many flat dwellers are punished by their phone wiring and usually there is not a lot you can do about it. Normally your attenuation would get you 14-16 Mb, but I doubt if you will get much more than 8Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      I_Hate_Sky_Awnsers's Avatar
      I_Hate_Sky_Awnsers is offline Sky User Member
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      Re: Advice on connection after DLM

      Quote Originally Posted by Redblue View Post
      I can see a very circular conversation coming regarding the fact that I need to plug it into the master socket, and me replying that it isn't possible.

      Thanks in advance.
      Agree with IsItMe

      Simple solution to above is to tell them that you are currently connected to the master socket.

      If they question it tell them that you don't have an NTE5 master socket and therefore don't have a test socket.

      When they ask how you know its your master socket tell them that you removed the socket to check it there was a capacitor behind it.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

     

     

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